We've heard it a million times: Treat others as you would like to be treated. Today we discuss how to balance the classic moral principle of The Golden Rule with an age-old business maxim: The customer is always right. In the service industry, employees and managers often face challenges when attempting to implement the practice of treating others as you’d like to be treated.  Tyler reflects on a tough job from his younger years, and we discuss how his manager could have handled the process differently.  Any organization that conscientiously puts the golden rule at the center of their operation across the board will likely see great benefits. Not only will customers feel respected, but employee’s will be assured of their value in the eyes of the company’s leaders. Find Us Online: BrosPodcast.com - LinkedIn - Youtube - Instagram - Facebook - Eddie's LinkedIn - Tyler's LinkedIn If you enjoy the podcast, please rate us on Apple Podcasts or wherever you listen to us! Thanks for listening! See omnystudio.com/listener for privacy information.