The Financial Conduct Authority (FCA) has today fined Lloyds Bank plc, Bank of Scotland plc and The Mortgage Business plc (the banks) £64,046,800 for failures in relation to their handling of mortgage customers in payment difficulties or arrears. The banks have estimated that they will have paid approximately £300 million in redress. The redress programme is nearly complete. INSTAGRAM: cfr_news

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Broadcast on:

18 Jun 2020