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Cold Email Outreach with Jeremy & Jack

#364 - Sales Outreach: Using High & Low Volume For Maximum Leads

Duration:
13m
Broadcast on:
26 Jun 2024
Audio Format:
mp3

In this episode, Jack and Jeremy dive into the world of email outreach. Struggling to decide between high volume and low volume campaigns? They'll help you pick the right strategy based on your market size and ideal customer. Tune in to find out when to go big and when to personalize.

 

Key Topics Discussed: 

  • High Volume vs Low Volume Campaigns
  • Total Addressable Market (TAM) Assessment
  • Identifying VIP Prospects
  • Personalization and Multi-Channel Approach
  • Market Segmentation and Sub-Segmentation 

 

Master cold email outreach and land those high-impact leads. Check out our course on crafting winning cold email campaigns at https://course.quickmail.io/

Struggling with cold outreach? salesbread.com uses personalized messages to turn prospects into qualified leads, saving you time and effort.

 

About the hosts:

Jack Reamer founded SalesBread.com – the lead generation agency that brings B2B companies 1 lead per day by sending ultra-personalized LinkedIn messages and cold emails. Show listeners can book a free, 15-minute lead generation brainstorm session here: https://salesbread.com/contact/

Jeremy Chatelaine founded QuickMail.com – the most performant cold email platform to get replies, thanks to industry-leading features such as Deliverability AI and Advanced Stats. Start your trial today here: https://quickmail.com

If you had to double the number of leads that you got by next week, would you go right away to high volume? And if not, how do you figure out if you should be ramping a volume to drastically increase your outreach results? Okay. One to use high volume. Oh. High volume appropriate is high volume appropriate for you because the reality is sometimes it is and yet sometimes it's not and it's interesting to go through when is it right and when is it wrong and is there something in between that's also worth using? So it'd be interesting if you said for people who are currently doing high volume, should they actually consider low volume and people who are currently doing low volume, should they consider high volume? Absolutely. And I'll be honest, I have a natural aversion to high volume campaigns. Why? Because at sales bed, we're the ultra personalized outreach and frankly, I'll be dead honest, I cannot personalize 10,000 emails a day, it just, it ain't happening and yet, and yet is that. Quickman is really good for spending. I love you. What the hell? Yeah. There you go. So that's an interesting discussion. Let's have it. Okay. That's with both places for sure and I'm coming around now to this idea that you can actually find a lot of good moments to implement high volume campaigns. So first of all, first of all, so you're in some examples, okay, let's go through examples, but let's figure out like, I think the first question is what's your TAM, your total address for market, right? Right. That's how I will fill out a bit. Like, if you have a meal, 100 people, like, don't go high volume, it's done in one day, not even. And then that's it. It's like, okay. Very good. So let's stop here for a moment. It's a photo of high volume. So what do you mean, follow up high volume? Like, you receive like 100 emails per prospect. Yeah, exactly. That's the only way to go high volume if you're only like, you know, okay. So first off, here's an easy action item. If your market is, let's say, fewer than 2,000 prospects. Yeah. We think so. Like, we had this discussion already a few days ago. I think we say like 1,500 to 2,000 below that. I mean, like, you have to go low volume, which means you have no choice but to play in the realm of 15 to 25% reply rates in order to do that, you need a great offer. I think you need lots of personalization. You need perfect deliverability. You probably need multi-channel. Okay. Great. Maybe even in person conferences. Right. Yeah. I mean, for me, I think in person conferences are a lot of work. I don't like them. Yeah. It's okay. I think you can get lots of good sales in the pipeline without doing the in person. But that's the idea. You play the low volume game and that's where sales bread shines, frankly. Now, it does not mean that that's where things end. And as we'll see, I think even if you listen, you say, yeah, my market's small, I think there's probably buckets where you might do partnership campaigns that have quite a lot of players in the space that, right? Yeah. Here's an example. If you actually want to do link building, your space may actually be much bigger, right? There you go. There you go. So give us some examples, Jeremy, of like, we've discussed when to go low volume. When should you go high volume? Let's talk TAM first. Okay. Well, that's basically your product address a certain part of the population that is pretty huge. You're addressing students, for example, probably your, like, schools, there's quite a lot of schools. There you go. Okay. Right. So there's one simple bit of advice we can recommend right now. And it's if you have, let's say, more than 2000 and hopefully a lot more, right? Like high volume typically means what? Yeah. We talked about it. I think if your time is more than 10K, then you can start considering like, okay, let's go high volume. But in between is kind of like where it's a judgment core, right? Or a mix. Or maybe a preference. Yeah. Oh, you actually want to play the game. Let me go one level further than just having 10,000 accounts in your market. Okay. I think high volume campaigns shine when you have 10,000 potential accounts or more. And it is difficult to know who is in an active buying cycle. When those two things come together, you're in the high volume world, baby. Yeah. Right. Otherwise, it's just too difficult to have confidence that when you reach out to a prospect, they're going to be for you. They're going to be, you know, in this, this buying mentality. I don't know if we can share a couple of industries. Let me, do we even need to, like, I think, I think the example of students is a good one or students. The interesting thing is that the type of company is also going to be different. As in, you're effectively looking to figure out, like, hey, are you in the market for that? So that's the type of company you're going to do. Is this a priority for you this year? Is it like, you're not going to try to really highly, you know, sell something to someone because they're not quite good. That's good. So compare that to low volume campaign. It may be let's have a, let's have a call to discuss ex formation. Yes, we would have more use to, you know, go one on the one I'm discussing and so on. Exactly, right. High volume is more like, is that something we should talk, who is, you know, in your department would be interested in that or? That's right. So you do sort of a needs assessment or qualifying campaign. Exactly. Qualifying campaign is a great one on high volume. Exactly. Because then you hand it over to yourself, people, and they will be the one who foot up with a subset, lower volume for a campaign. I love that. In short, you're using high volume campaign to get the sea of thousands and thousands accounts for some of them to raise their hand looking to take the next step down this road. That's right. In fact, in quick man, I think I share that information with you. We have, I mean, we have plenty of client, but the client will look at that. We're like 40,000 emails every day, so you need to find those leads, right? It's not like if, yeah, I agree with you, but so you need to find like 40,000 people to contact every day. And then if you have like, what they have, like about 5% reply rate, you need to handle that. And so you have an army of reply and will that is actually just every day just going, there you go. And you have AI that helps you indicate a positive reply, which is important at that scale. That helps. Yeah. So I want to pause at like about the six minute mark now, I don't have the timer in front. Maybe we're going to be reviewing the, or watching this video and seeing how wrong my estimate is maybe it's seven minutes, but I want to pause and make a point that if you happen to find yourself with 20,000 potential accounts and you're going full in high volume, I think that's well and good, you know, follow delivery best practice, but, but that does not mean that you don't have opportunities to do low volume campaign. That does not mean that you don't have a couple hundred potential like VIP prospects, that if you could get them having a conversation with you, you stand to gain a tremendous amount of business. So I think it's a failure to think only in terms of high or low volume. I think you have certain buckets, like, okay, you get 20,000 schools in North America and Western Europe that can be sold to let's go there high volume, but we have this subset of let's say schools that use a competitor's tool, right? And that's low hanging fruit. Maybe you know that they have a huge budget, a huge need. Take a different tact, give them multi channel, give them lots of personalization, go from a 5% reply rate, and so maybe a 20% reply rate so that you've got the greatest chance to handle your VIP prospects properly. The hard thing Jeremy, and I'm curious if I missed anything, the hard thing I believe is thinking about who are your VIP prospects that deserve a low volume campaign? That's really fun. I think when you have like a big market, you're going to have buckets of opportunities and those one may effectively be your low volume. That could simply be like, you know, school that goes to an IT conference. Like I'm taking the conference again, you don't have to go to that conference. But at least it will be like, those ones are interested, or they have an IT department or whatever it is. So you may be like saying like, oh yeah, the time is huge, maybe pocket of things you can identify and you won't be able to qualify the targets. Excellent. But those one actually would require excellent will be better, like better complaints because you're more informed. So when you say more informed, I hear that you've identified a buying signal, that that group of accounts are showing you that they really are in the market. Let's give a concrete example, imagine you're selling a tool that helps schools with, let's say, financial aid reimbursements, okay? No, that's bad. That's bad. Off-color. But if you see that a group of schools is hiring a role that is going to specifically be in charge of making sure that students get their financial aid reimbursements, that's a good number. Quickly, you know that they're trying to solve this problem. I recommend a different approach to this smaller group. One that's going to ensure the highest reply rate possible. And a lot of times it does mean lower volume, higher personalization and multi-channel, which is just harder to pull off at the high volume realm. But it's fun because I think, frankly, up until now, I haven't seen high and low volume play nicely together. But now it's becoming clear. What are we missing on this conversation so far, Jeremy, as we move to the... I think we covered a lot of ground here. And I think... so this is the thing I will add, is that your key strength as a unique person, Jack, is in drilling really advanced, least drilling. And a lot of people will stop too quickly as to, like, "Oh, well, our market is like cool. Okay, well, I'm going to consider it as high volume." But you always, like, teach me and show me that there's always a way to sub-segment things, and I think people will be well versed to go one more or two steps in their personalization. Even if it left people on the side, like I mentioned, I identify those pockets of opportunities. And I may not be buying senior loans, I may just be like, you know, schools just in America, but school in this state. And then you have a specific campaign for maybe Florida school because of XYZ regulation, whatever it is, that will make them more likely to buy your thing. And then you end up with, like, that 2,000 people and say, "Okay, well, let's go to volume on those ones." There you go. Then you leave the rest, you know, in high volume. So a little bit more effort on this, and I think we will lead to very positive results. So how can you do that in your company? Maybe you can have, like, one person, like, specialized threats, we just go one more deeper volume on, like, figuring out, like, is there some ways we could use to actually qualify? Yeah, the easy way, Jeremy, is study the positive replies and the accounts and people that have replied with interest and try and understand where is the overlap? What do they have in common? A lot of times you can say, like, "Wow, it looks like I'm dealing with someone who was recently hired for this role." It looks like they care a lot more, they're more open to a new solution. And the goal, the job of the sales leader, in this case, the strategist would be to identify those buying signals, finding more companies that match those criteria and give them the low volume effort that's going to produce. That would be brilliant. You end up here on the cast, but I got one more idea, which is you could simply just send a survey to your own existing customers and say, you know, where do you guys, you know, get information about X, Y is the online, is it the forum, is it, you know, whatever. And so I like the idea that this is not a one-time effort, it's kind of a recurring one, right? And then with those survey, then you can identify staff and find new pockets that you haven't thought of before. Maybe they go to this conference, maybe they'll go online to this forum, maybe they all, you know, go on to whatever it is. So I think. Let's wrap there. All right, quickmail.com for your cold email tools, salesbread.com, if you want one lead per day and for everything else, just course.quickmail.io, Jeremy, great live in-person conversation here from Miami, Florida. That's right. Until next time. Thanks, Josh. - Thanks, Josh. [BLANK_AUDIO]