The Walk Around
S01E03 - Using Empathy to Understand Your Customer & Boost Sales
In this episode of The Walk Around we spoke to Sacha Lindekens on how a deeper understanding of customer’s needs and level of empathy can lead your team to reach higher sales goals. He speaks all things emotional intelligence, people skills, and putting yourself in the customer’s mindstate. Check it out here!
Like this episode? Check out JM&A Insider for more content like this.
- Broadcast on:
- 11 Sep 2020
In this episode of The Walk Around we spoke to Sacha Lindekens on how a deeper understanding of customer’s needs and level of empathy can lead your team to reach higher sales goals. He speaks all things emotional intelligence, people skills, and putting yourself in the customer’s mindstate. Check it out here!
Like this episode? Check out JM&A Insider for more content like this.