In this episode of Who Cares?, we dive deep into the tug-of-war between automation and authenticity in business, sales, and customer experience. With AI tools like ChatGPT stepping in to handle personal interactions, the real question is:

👉 Are we losing the human touch, or is AI actually better at remembering and caring? 

Here’s what we tackle in this episode: 

🤖 Can AI actually be more personal than humans? 

🔄 Is automating customer relationships fake—or just smart business? 

📲 Why do we say "please" and "thank you" to ChatGPT? (Come on, you’ve done it.) 

💡 How businesses backslide into transactional, impersonal service—and how to fix it. 

⏳ The balance between efficiency and empathy—can you have both? 

🏆 What separates companies that win at customer experience from those that fail? 

📈 Why the most successful entrepreneurs prioritize relationships over everything. 

🛠️ The exact automation strategies that make relationships stronger (not weaker). 

The Big Question: Who Really Cares? So many businesses want to be thoughtful, but they let efficiency take over. They stop checking in, stop remembering what actually matters, and rely on "just checking in" emails that mean nothing. 

🤯 But what if AI could actually make you more thoughtful? 

👉 Don’t forget to subscribe for more no-BS convos on business, tech, and customer experience. 

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