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Mindful Management

Trust, CARE, and the Quiet Power of Thinking Twice with Andy Fry of Oracle Projects

Why does trust make or break our relationships at work, and what can we do when it breaks down? In this episode of Mindful Management, host Shenandoah Chefalo sits down with Andy Fry, Oracle Projects Consultant, author, and business strategist. Andy shares the four core components of trust—Credibility, Authenticity, Reliability, and Empathy (CARE)—and how they affect workplace relationships. From navigating generational differences to cultivating curiosity and challenging assumptions, this episode offers practical insights for leaders seeking to create more connected and resilient teams.
Broadcast on:
26 Mar 2025
In today’s workplace, trust isn’t just a soft skill—it’s a strategic advantage. On this episode of Mindful Management, Shenandoah Chefalo welcomes Oracle Projects Consultant and author Andy Fry to explore how trust can make or break organizational success.

What You’ll Learn:
  • How to spot trust breakdowns by examining how you trust others, how they trust you, and how much you trust yourself
  • How to build authentic trust using the CARE framework: Credibility, Authenticity, Reliability, and Empathy
  • Why challenging assumptions (your own and others’) is key to deeper connection and better leadership
  • How to be authentic at work without crossing boundaries or stepping outside your role
  • Why curiosity and critical thinking are underrated but essential tools for today’s leaders
  • How understanding generational and organizational differences helps prevent miscommunication and tension
  • Why big cultural change starts small and how focusing on individuals or teams makes transformation more achievable
  • How to move beyond surface-level transactions to build lasting, trust-filled relationships

Andy Fry is a seasoned Oracle Projects Consultant and Principal Consultant at Qantas Consulting Corps, where he has spent over two decades enhancing operational efficiencies and business success across various industries. As an expert in Oracle Projects and Oracle Financials, Andy specializes in helping organizations maximize their software investments through tailored implementations, training, and strategic consulting. Andy is also the author of The Trust Paradigm, a book that explores the three-way dynamics of trust in relationships and provides practical tools for building trust. His blend of technical expertise and deep relational insight makes him a sought-after consultant for teams looking to increase effectiveness while strengthening internal trust and resilience.
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Podcast Show Resources:

Garbage Bag Suitcase by Shenandoah Chefalo
Mindful Management: Creating a Trauma-Informed Work Environment is handcrafted by our friends over at: fame.so

Why does trust make or break our relationships at work, and what can we do when it breaks down? In this episode of Mindful Management, host Shenandoah Chefalo sits down with Andy Fry, Oracle Projects Consultant, author, and business strategist. Andy shares the four core components of trust—Credibility, Authenticity, Reliability, and Empathy (CARE)—and how they affect workplace relationships. From navigating generational differences to cultivating curiosity and challenging assumptions, this episode offers practical insights for leaders seeking to create more connected and resilient teams.