In this podcast episode, Dr. Jonathan H. Westover talks with Todd Davis about strategies for managing emotional tension during difficult conversations. TODD DAVIS is a senior consultant and thought leader at FranklinCovey. With over 35 years of experience in human resources, talent development and executive recruiting, Todd spent 18 years as Chief People Officer where he was responsible for global development in over 40 offices reaching 160 countries. Additionally, he authored and co-authored the best-selling books Get Better: 15 Proven Practices to Build Effective Relationships at Work and Everyone Deserves A Great Manager.  Learn more about your ad choices. Visit megaphone.fm/adchoices