Eden Gillott, aka the Dumpster Fire Fixer, is a crisis communications expert and the President of Gillott Communications. She has more than a decade of expertise in crisis and reputation management. She resolves issues both inside and outside the media’s glare — from celebrity scandals and corporate fraud to criminal and civil litigation. Educated at Harvard, NYU, Sejong University, and other institutions, she’s worked in Manhattan, Seoul, and Los Angeles.

Eden is a Forbes contributor and has appeared in many publications including The New York Times, LA Times, Wall Street Journal, and The Associated Press, among others. She is Co-author of three best-selling books: A Business Owner’s Guide to Crisis PR, A Lawyer’s Guide to Crisis PR (Second Edition), and A Board Member’s Guide to Crisis PR.

In this episode of the Smart Business Revolution Podcast, John Corcoran interviews Eden Gillott, a crisis management expert, about how she helps celebrities and business owners handle scandals and crises. Eden also explains how she picks reporters to work with, shares her strategies for handling information already known by the public, and explains how to prevent future crises. Stay tuned.