Billy & Lisa in the Morning
Classic Moment: Guilt Tripping
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I always did like the like try to like look around like not look at the person. It's like when the teacher graded the papers in front of you is I hated it. Well, on the end of the server, did it make much difference to you having the iPad? Well, so it started at like the 20% and then goes up. You couldn't do like less or it would take. I don't know. But we were told to like try to use it as much as possible so that we could get more tips. Did you ever have a customer refuse to take the iPad? Um, no, people would be open to using it. So it works. It definitely works. Yeah, it definitely works. It definitely works. Well, good. All right, Jen, thank you for the call. And you know what? You know that, you know, Square, which is basically the company that runs it, they're they say restaurant tipping grew 25% and that tips. Yeah, I believe. Yep. And at counter service up 17%. Yeah, guilt tip. Yep. And again, I'm on the side of the server. Oh, absolutely. Very curious about the whole thing. Like, well, we're all in this together because the people working, they're also going to be tipping it. They're also going to be on the other side of it too. Right. Right. But you know, like if you show up and you've already tipped online and you show up and they swing the iPad in your face, you're kind of like, okay, what do I do now? I've already tipped. Right. So it just gets a little weird. Let's go to Casey. Hey, Casey, what have you got? Hey, good morning, Lisa. Good morning, Billy, Winnie, JoJo, and Justin. How are you? Morning. How are you doing? You okay? Good. Thanks. Yeah, I, um, I was just kind of thinking a little bit about this, uh, guilt tipping. I've worked like, you know, restaurant serving jobs from sales shops to fine dining and I'm not in the industry anymore, but I definitely know what it feels like to, you know, receive the tip and, and all that. But I'm just sort of like devil's advocate right now and thinking about like those coffee shops and all those places and wondering, like, just about the fact that so many people have moved to electronic payments these days and, you know, there's not a whole lot of people walking around with cash and change in their pockets and paying with cash name wars. I'm wondering if maybe the, um, swinging iPad sort of came from the fact that, you know, instead of having that extra change that you don't use with your purchase that you drop into the side cup, people are kind of giving you the opportunity to throw some extra change at the counter. Um, I definitely feel like myself and I, I feel gilted into it for sure, but I don't know. I'm just wondering if that's maybe where that came from. I do feel like when I tip with Venmo, because that's also another way that you can tip now a lot of service providers. Yeah. Yeah. I always give more. Yeah. Because it's, it's not, you're not feeling the actual bill. Yeah. I, I must give 15% more every single time. That's a good point, because, you know, if you're not carrying cash, like I don't want to go to the dog groomer, for instance, they don't let you tip on the credit card bill. Right. They don't want to get taxed. Exactly. And if you don't have any cash in your pocket, so they'll say, can I Venmo you? Right. And a lot of them will accept it now. Yeah. But that's a good thought. Thank you for the call. Let's go to Chloe. Good morning, Chloe. What's going on? Good morning, everyone. Um, so I was talking to Joe Joe and he was, he experiences the same thing, but when you go to the dispensary, they make you round up to like the nearest $10. And then they give you back like $1 or $2 and then you're standing there staring at them. And I always just like panically just hand it back to them. So you're talking about the pot dispensaries now? Yeah. Yeah. How you doing? Are you high right now? No, I'm kidding. So they make you round it off. Other people have seen places I've gone. They'll say, do you like, I don't see coins anymore. What happened to coins? Yeah. And they'll say they're not there anymore. Yeah. Well, because of the pandemic, and they'll say, just want to leave the change and round it off, so to speak. Yeah, a lot of changes, but that's a cool one. It's good to know that the pot dispensaries are doing well. Yeah, you and Joe Joe are connecting at the dispensary. Yeah. They had a moment and Joe Joe say, hey, you're finding any good stuff where you're going. Yeah. Yeah. You should go to my spot. Better stuff. That's great. And you know, Joe Joe now knows where she lives. They're probably going to meet it. Yeah. Waddle Canal. Any so on. So take a can. Yeah. Yeah. It's a new name every day. Every day it's a new name. It's really great. I have to say, it's it's you should check it out. Bodega canal. Yeah. Absolutely. Let's go to Christine. Good morning, Christine. So they're they're now businesses that charge you to leave it. It's called B and if you leave a tip, you get charged to leave the tech. Okay. Wait a minute. This is a new one on me. So what is this again? Go ahead. So if you go to the place, I want to say the name, but it's very well known for you. Okay. I'm sorry. Yeah. I'm sorry. Your phone line was bad. I'm sorry. Try to call back. Can we talk back, Mafia? Get some love here. Go. The thing thing is really pulling up kind of some aggravation on my end because what about people who work in retail in a clothing store? Yeah. They don't get tipped. They make the same amount as somebody who works at Dunkin Donuts or any of those other kind of coffee shops or, you know, self service side places. But we don't have those registers where you get offered, where you offer people to keep you a tip. What's up with that? Yeah. I don't even think you're allowed to tip at a retail store. Are you? No, it's never been part of the deal. We can't take tips. Right. We should move to Portugal. If you are in Portugal, say they don't, they don't tip because the, you know, the places that they work for pay them very well. So when I was there, I tried to tip them and they looked at me like I was crazy. Like, why are you giving me more money? So I'm moving to Portugal. Yeah. It's the tipping thing is very American in Europe. It's included. Yeah. Yeah. It is. Well, Winnie, you made that point earlier that a lot of it is about the company. I'm telling you. But it does help small businesses. It does. You know what I mean? Again, but corporate America, big companies should. Yeah. By the way, I'm not naming names. They should pay their employees more. But there's a big hotel in Boston that doesn't take tips. Why can't we get tips? We're like, you know, we're like basically your street corner person. We're not begging for money, Winnie. God, we say 20. Everyone's getting tips. Why not just jump on the bandwagon? People are stressed out enough. It's like you go and get a coffee and it's like, would you like to tip? Would you also like to round up and give the rest of your money to the Red Cross or some others? Oh, yeah. That's, yeah. That's a big thing. So now I'm tipping. I'm donating and I just wanted a freaking coffee. And it's like 15 dollars later. And I leave there and I'm like, I'm sad and I'm good. You slept through your alarm, missed the train, and your breakfast sandwich. Cool. Sounds like you could use some luck. I'm Victoria Cash and Luckyland is where people go every day to get lucky. At Luckyland, you can play over 100 casino-style games for free for your chance to redeem some serious prizes. Go to luckylandslots.com and get lucky today. No purchase necessary. VGW could avoid we're prohibited by law. 18 plus terms and conditions apply.