The #Samsung #Galaxy #S9 is one of the two flagship smartphone models released by the South Korean c...
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How To Fix Samsung Galaxy S9 Restarts When Samsung Logo Is Displayed After Software Update
How to fix Samsung Galaxy S9 re-starts when Samsung logo is displayed after software update The hash Samsung hash Galaxy hash S9 is one of the two flagship smartphone models released by the South Korean company last year This is a waterproof and dustproof device whose body is made of an aluminium frame with corning a riller glass on both the front and back It sports a 5.8 inch super amoled display while under the hood is a Snapdragon 845 processor combined with four gigabytes of RAM Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today Since this issue occurred right after a software update, then we will be concentrating our troubleshooting steps on the software side of the device Before performing the troubleshooting steps listed below make sure that the phone is fully charged If necessary connected to its wall charger first and charge the device You should also remove the mic crossed card of the phone if you have one installed Perform a soft reset, a soft reset which is usually done when a phone becomes unresponsive but is also recommended in this particular case as it will refresh the software Press and hold the power and volume down key for up to 45 seconds, wait as the device re-starts Once the phone re-starts check if the phone can now successfully turn on Check if the issue occurs in safe mode An app you downloaded in your phone could be causing this problem To check if this is the case you will need to start the phone in safe mode since only the pre-installed apps are allowed to run in this mode Turn the phone off Press and hold the power key past the model name screen appearing on the screen When Samsung appears on the screen, release the power key, immediately after releasing the power key, press and hold the volume down key Continue to hold the volume down key until the device finishes re-starting When safe mode appears in the bottom left corner of the screen, release the volume down key In case the issue does not occur in this mode then it's likely that the problem is caused by an app you downloaded Find out what app this is and uninstall it Once it is uninstalled start your phone normally Wipe the cache partition of the phone, the phone system cache data is used to speed up the access to your phone apps Sometimes this data can get corrupted which results in us use occurring on the device To check if a corrupted cache data is causing the problem you will need to wipe the cache partition of the phone from the recovery mode Turn off the phone Press and hold the volume up key and the bigs be key then press and hold the power key When the Android logo displays, release all keys, press the volume down key to highlight wipe cache partition Press the power key to select Press the volume down key to highlight yes and press the power key to select When the wipe cache partition is complete, reboot system now is highlighted, press the power key to restart the device Check if the issue still occurs Perform a factory reset One last troubleshooting step you should consider is a factory reset This will revert your phone back to its original factory condition Take note that this will erase your phone data Turn off the phone Press and hold the volume up key and the bigs be key then press and hold the power key When the green Android logo displays, release all keys, press the volume down key several times to highlight wipe data, factory reset Press power button to select Press the volume down key until yes, delete all user data is highlighted Press power button to select and start the mastery set Press the power key to restart the device, do not install any apps in your phone after the reset Try to check first if the issue still occurs In case the issue persists even after performing the troubleshooting steps listed above then the best thing to do right now is to have the phone checked at a service center [Music]