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Invest In Yourself: The Digital Entrepreneur Podcast

Lesley Hensell Joins Phil Better to Unveil the Secrets Behind Her Multifaceted Success!

Broadcast on:
30 Sep 2024
Audio Format:
other

In this episode of "Invest In Yourself: The Digital Entrepreneur Podcast," Phil Better chats with Lesley Hensell about the impactful work her company, Riverbend Consulting, does for Amazon sellers. Lesley shares her journey from starting an Amazon consulting business to managing a large team, all while balancing her philanthropic efforts and family life.

Ever wondered how to manage a growing team and handle the immense responsibility that comes with it? Curious about the transition from selling on Amazon to helping others reclaim their online businesses? This episode provides in-depth answers to these questions and more.

Discover how Lesley's personal experiences and commitment to philanthropy have shaped her business ethos, including a special project under Halle's Heroes for pediatric cancer research. You won't want to miss this inspiring conversation that underscores the importance of investing in oneself. Tune in and learn how you, too, can navigate the challenges of digital entrepreneurship.

Sure! Here's an improved and SEO-optimized version of your show notes for the "Invest In Yourself: the Digital Entrepreneur Podcast" episode titled "Digital Entrepreneur Lesley Hensell Talks about Riverbend Consulting."

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Summary:

In this enriching episode of "Invest In Yourself: the Digital Entrepreneur Podcast," host Phil Better interviews Lesley Hensell, co-founder of Riverbend Consulting. Lesley shares her inspirational journey from coping with family health challenges to launching a successful Amazon consulting business. She also dives deep into her passion for philanthropy, time management techniques, and the importance of investing in oneself and one's team. Discover the secrets behind managing a large team, balancing work with volunteerism, and empowering yourself to achieve entrepreneurial success.

Timestamps:

- **[00:01:30]** - Introduction to Lesley Hensell and her background

- **[00:05:45]** - Inspiration behind starting Riverbend Consulting

- **[00:12:20]** - Balancing family life and business

- **[00:18:35]** - Managing a large team and its responsibilities

- **[00:24:10]** - Importance of partnerships and delegation

- **[00:30:00]** - Philanthropy and volunteering with A Wish With Wings

- **[00:36:15]** - Time blocking for productivity

- **[00:41:50]** - Raising funds for pediatric cancer research under Halle's Heroes

- **[00:50:00]** - Lessons learned and future plans

- **[00:55:25]** - Final thoughts and call to action

Guest Bio:

Lesley Hensell is the co-founder of Riverbend Consulting, a company dedicated to helping Amazon sellers reinstate their accounts and recover from business shutdowns. With a background in journalism and business consulting, Lesley brings a wealth of experience and a passion for helping others. Motivated by her son’s health challenges and a desire for more family time, she has successfully built a business that merges professional success with meaningful philanthropy.

Key Takeaways:

1. **Investing in Yourself**: Importance of investing in your skills and team to build a successful business.

2. **Time Management**: Mastering time blocking to balance work, family, and philanthropy.

3. **Philanthropy**: Integrating charitable efforts into your business model.

4. **Partnerships & Delegation**: The value of partnering and delegating tasks for efficient business operations.

5. **Managing Teams**: Challenges and responsibilities of managing a growing team and ensuring their well-being.

## Resources and Links:

- [Riverbend Consulting]

- *Book Recommendation*: [Deep Work by Cal Newport]

Call to Action:

Enjoyed this episode? Make sure to subscribe to "Invest In Yourself: the Digital Entrepreneur Podcast" on your favorite platform and leave us a review. Your feedback helps us bring more inspiring stories to you. Also, visit our website to learn more about upcoming episodes and guest speakers.

Contact Information:

- **Phil Better (Host)**:

- [Instagram]

- [LinkedIn]

- [Podcast Website]

- **Lesley Hensell (Guest)**:

- [LinkedIn]

- [Riverbend Consulting]

- [Facebook]

SEO Keywords:

Digital Entrepreneurship, Amazon Seller Account Suspension, Riverbend Consulting, Lesley Hensell, Phil Better, Time Blocking, Deep Work, Cal Newport, Pediatric Cancer Research, Nonprofit Organizations, A Wish With Wings, Halle's Heroes, Productivity Tips, Balancing Work and Philanthropy, Amazon Consulting, Family and Business Balance, Teaching and Developing Teams, Business Partnerships, Starting a Digital Business, Homeschooling, Business Flexibility, Delegating Tasks, Client Relationships, Investing in Yourself, Business Growth Management, Special Needs Education, Launching a Business

Welcome to invest in yourself, the Digital Entrepreneur Podcast. Join the podcast burger, Phil Better, as he interviews a successful entrepreneur that makes their living in the digital world. Now, let's join your host, Phil Better, and your special guest. Today on Investing Yourself, the Digital Entrepreneur Podcast. Welcome back to another episode of Investing Yourself, the Digital Entrepreneur Podcast. I'm of course your host with the most Phil Better in the podcast, Mochle. And on today's episode, get ready to dive into the world of e-commerce mastery with a true expert. Our guest has not only navigated the complex landscape of online selling, but also has dedicated her career to helping others thrive in this dynamic space. Our guest is the co-founder of Riverbend Consulting, a powerhouse with over 85 employees devoted to solving the toughest challenges for e-commerce sellers. With decades of personal experiences, an Amazon seller, our guest brings unparalleled insight and expertise to the table. But her impact extends far beyond the realm of business, a passionate advocate for philanthropy, our guest volunteers for a wish with wings, granting wishes to little Texans, faces life-threatening conditions, and she serves on the board of directors for Haley's Heroes, a cause close to her heart that finds vital medical research for children battling cancer and other critical injuries. So join me in welcoming an amazing guest who went from journalism student to e-commerce mogul and learn how she's making a difference in both the business world and lives of those in need, and welcome Leslie. Leslie, thank you so much for being here. Hello, Phil. Thank you so much. And wow, that was some introduction. Thank you. You're very welcome. As many of my audience knows, I love the '90s and hip-hop and specifically the hype person, hype man majority of the time. And on a podcast, I believe my job as a host is to hype up my guest so that they feel that they have to go 100 for my audience like most rappers used to do in the day. So Leslie, are you ready? I'm ready to go. All right, so without further ado, the first question is, why did you become a digital entrepreneur? You were a journalism student, as we mentioned at the NIA, I caught that little laugh. Didn't think I noticed that. I caught that. Why did you go from journalism to e-commerce mogul? Like, why did you jump into the world of digital entrepreneur and entrepreneurialism? So I'm pretty old school, Phil. And my wife for everything in my life has been my kids. I used to be a reporter and y'all the schedule for people who are reporters. It is so bad. The hours are terrible. Just the amount of time at work and then the commute and all the things. And I knew I wanted to have a family. So I jumped into entrepreneurship and started my own little mini agency that was just me and did that for many, many years before jumping, eventually into e-commerce and then owning my own e-commerce agency. I love that. So it was for family. Family was your why. You wanted that freedom for time, freedom for income, freedom from travel to travel when you want it. You want to just family freedom, which is just pretty much finance and time. So when you decided to go from, hey, journalism is fun. I like reporting news because, yeah, informness to, okay, I'm going to have to now make a living doing an agency work. What was that agency doing at the beginning? Like, who did you serve? What was that about? So I have the journalism degree. I also have an MBA and had some grown up MBA kind of jobs in there as well. During old school, you talk about the '90s, so this is like old school through the '90s, business consulting, like working at a regional accounting firm kind of business consulting. And I actually really enjoyed it. It was all problem solving and working with clients who really wanted help. Like they came and they wanted to pay for a solution. They weren't just trying to get free advice. They wanted to sit down and say, customize this for me, fix it. So I had done that as well as the reporting and writing. So I started offering all the things I thought I could offer. So what's my skill set? I did some business consulting for folks like writing plans to help them get SBA loans. I did a lot of marketing consulting because I had tons of writing experience and journalism experience. I could write anything. I even go stroke books. So anything that would fit my skill set, I would go after it. And you know, it's a little crazy. It sounds a little nuts. Most people say pick your specialty. No, I wanted to make a living and figure out what I wanted to do. So I did all the things. And what was great about that is I met so many people with different businesses, different companies. I really think that has helped me learn to be more successful now because I was a subcontractor for various marketing and PR agencies. I watched them run their agency. I found out how they treated their employees, how they treated their contractors, what they did. I'm just being exposed to all those different businesses was probably the most valuable part of all of that crazy, varied work experience. So let me get this straight. You may you got paid to be an intern and paid to go to school pretty much. You have like a double like you have a master's. I would say an MBA now because of that because you and you got paid to do it too. So heads up to you for that. That was genius learning. That's the learning I aspire to. So well done. But so you learned all the tricks of the trade, how to run a business, how to properly run a business, what to avoid when dealing with both employees and contractors while running your own business. Yes. And being exposed to all the clients too. My favorite thing was actually to work for agencies as a contractor because business development can be the most difficult part of a business, especially if you're a solopreneur, trying to find that next gig, sell that next gig. It can also set up an adversarial relationship because you have to negotiate the contract. And so they're trying to get you down on price. You're trying to sell them on more. And then you've got to do the work and you're already kind of having that negative feeling because of the negotiations sometimes, not everybody, but some people are more adversarial. So I loved being a contractor for agencies because they would just serve up the client to me. And I would get to have fun with the client relationship, learn from that client about their business, just do the work and I'm out and avoid all of the billing and paperwork cancels, which is really funny because I continue to do that to this day. In my current business, I have a partner who he's like the admin guy. He's the one who does all the accounting, the billing works with the CPA, works on the HR issues. I do the one on one HR, but he does all the paperwork, HR, so he does all that because that is just not my thing. Sure. What I want to touch on just as that last bit, when you brought up your partner, solopreneur is great, but you also have to set up partnerships with people that can help you. Like you had the teachings from the working with agencies, understanding how to get clients and you got to improve your skills while on their time, he pretty much, right? But obviously you were worth the dollars because they wouldn't have taken you in. And then I like how now you have a partner that handles the stuff you don't like. Well, you get to do the stuff that you do enjoy and maybe some things that you may not because that's the deal and a partnership and a working relationship you, they're give and take. He probably hates the one on one HR things. That's not everybody though. I mean, managing employee problems is what no one enjoys and the employees don't like it either. I mean, these things, it's zero fun for everyone involved, but we have to do it because the cohesiveness of the business is so important when you got, because you're in a different level of with like at least nearly a hundred people under your belt, you probably do have a hundred people with contractors and all that under your belt, maybe more. So you're like, I've talked to people who have sold their business when they're like in the thousands of employees and the people who are under under 50 usually, never someone who's in this like middle range growth thing. What was it like when you realized, okay, we're getting a bigger team now? Okay. So if I'm being completely transparent at the beginning, it's really scary and it's not scary for the reasons people talk about everyone talks about, you know, the, oh, having to deal with so many people, I see posts on LinkedIn all the time about how, yeah, I thought I was going to start this business. I figured out the were employees, I decided not to do it because employees are too much hassle. No, no. To me, it's the responsibility because we have 85 families. We are responsible for plus, as you said, contractor service providers, all of those families. It's not just employees, it's families. These are people who rely on us to provide them the money for their shelter and food and transportation and clothing. It's a huge responsibility. Payroll isn't just scary because it all comes out at one time of your bank account. Any business is scared of payroll because it's like, oh, yeah, we have what the hell happened. Oh, payroll. Yes. To see your bank balance, just go, boom, it's, you know, every two weeks, it's something. But it's that long term, like, and then making decisions based on truly what is best for everyone instead of just, you know, what's best for me or what's best for this guy over here. Like, oh, can we afford to hire this person who's a premium? But then I can't do quarterly bonus for my team that loves to quarterly bonus. So no, I'm not going to do that, you know, trying to make those communal type decisions while also rewarding people for excellence. It's a balance, man. And it's, that part is really challenging, but, but just knowing that you're responsible to me, it's huge responsibility of making sure that these people are taken care of because they work hard for us and we need to work hard for them. I like that approach to the business. And it's not a, oh my God, it's the end of the world. When you see that dollar goes out, it's like, yeah, families are being fed. So we feel a little more good and our employees go better. And I like that idea that you do quarterly. You put the people versus the, the soul, because obviously if that premium person is bringing in more business for you, it's better for you, but not necessarily for the team. So it's a very interesting take on business and I like that. And obviously under the tutelage, you learned watching agencies that you stole all their great ideas or you learned from them, I want to talk to you about the Amazon incubator because when did you go from, okay, because you're like your river bend up here, you're slowly, Leslie agency owner here, where did the Amazon come into? Where did that come from? So, you know, Phil, I told you at the beginning, everything I've ever done has been because of family. So first quitting, having full time employment and being a contractor so that I could have children and like be there and be the mommy who can run to school and pick them up when they're sick or go to the game or whatever. Well, then I had two wonderful little boys and one of them was struggling in school and not just a little like a big time struggling in school. So we took him for all the tests and found out he was on the autism spectrum and executive dysfunction and dyspraxia and dysgraphia. He's one of those kids. We all know one, most of them are boys and they have what they call a mixed bag of diagnosis. So they have one huge thing. They have like a whole bunch of little things. So my husband and I were like, okay, what do we do to help this kid because this is not working at school and we decided to homeschool him and so for three years, we homeschooled him and we did therapy, therapy and more therapy, all kinds of therapy. Well, that is very expensive and it's very time consuming. So I couldn't just not work because we were actually spending more money than we had when he was in school because of all the therapeutic interventions that were working. So they were worth it. So I had to do something that wasn't my normal gig. I couldn't nine to five. So I found selling on Amazon and my husband would go to work during the day. He would come home. I would go source inventory. This was back Wild West days of Amazon back in 2010, 2011. So I was doing retail arbitrage, going to all kinds of stores, buying stuff at night. And then on the weekends as a family, we would pack up all of our shipments and ship them to the FVA warehouse and that got us through three years of homeschooling and then helped us pay for three years of an incredibly expensive special needs school. And then thank God, three years of a much less expensive college prep school. But I had been doing that for a couple of years. And when he went back to school, I was like, okay, now I can think about other options. What can I do? I still sell on Amazon now. That is still part of our streams of income here in our family. But I started going to Amazon conferences and meeting people who had problems. And they were having difficulty solving those problems with Amazon. They needed plans of action. I had written plans of action. Remember, I mentioned those SVA loan applications. That's pretty much what that is. So I started doing consulting work for those folks, helping them solve their problems with Amazon. And one day I met a seller who was suspended from Amazon, I got him reinstated in a couple of days. And a few days later, he called and said, we need to do this as a business together. And now that's my, that's my business partner, he does all the nerdy accounting stuff. So it's, it's kind of funny how it all flowed from one thing to another. And also it just shows you when you think sometimes that you make a choice, you see it as being this huge sacrifice, because, you know, I had worked for years to build a stable of clients. The last thing I wanted to do was say Leslie Inc is not in business right now. I can't help you and, and give up that revenue. It turned out to be the smartest thing I'd ever done, not just for my kid, who is now a junior at the University of Houston, living on his own, being very successful and working part time. Yes, all the good things. But it turned out to be great for me too. It opened up so many doors, and I never would have said I want to be an Amazon consultant when I grow up, but, but here I am and it was like the best choice for me. I love that. I love how a, we'll say a difficult situation because it's not the normal, right? And anything that's outside the normal is either difficult, and especially when you get a mixed bag of diagnosis, goes from, okay, I have to shut down this, this very prof, this very good business that I was very happy running to take care of number one, which, you know, the most important thing. And then to meeting someone where now you have close to 100 people under your belt managing something that you never thought would be possible. It's insanity to think that you're there now. Where do you, if you did a globe to the future, do you have any idea where you would want to be in the future? Such a good question. I actually really enjoy running my business, and the very best part is that we get to help people, which sounds so cheesy, but it is true. And you get, we have people who come to us because they've literally lost their business. Amazon has shut them down, shut down their seller account, or shut down one of their primary products they sell. And so they are about to not make payroll. They are about to, you know, default on their mortgage, some of them. I mean, people who have serious problems. So to get to work with them and walk alongside them, be their friend in this situation and then help them to actually solve it and get back to business, it is such a privilege. So I have a hard time imagining ever giving that up. However, I am two years from being an empty nester, which I can't even imagine. My younger baby is 16 and no longer a baby. He's a moose. And he's a giant football playing moose, but he'll be gone in two years. And I really want to have that extra time that I'm going to have when I'm not doing loads and loads of football laundry. I want to spend on the charitable stuff. Because of my kids, I have benefited from others who reach out and help those with challenges. My younger, my moose had cancer when he was age eight. And we have gone through a lot with that. And now he's super healthy. And so that's why we like to spend the time with those nonprofit organizations. And it makes me a better person. It's interesting. I feel like I'm a much happier person and a better person when I'm actually working on stuff that isn't for me. It's working on things for strangers and the more I don't know them, the better. Because then you're really getting outside of that box where you're only seeing your own little world and your own little problems. I love that. And it was a great segue. So yes, first of all, I'm looking forward to seeing what you can do with your philanthropy. And it is a commendable commitment to do it. How do you balance that between dedication to your volunteering for different organizations, like a wish with wings, serving on the board of directors, plus your family, like you said, loads of moose wearing football clothes, you know, and plus all your clients that you have at River Bend. Like, how do you find the time to balance all that and stay committed to being philanthropic? Okay. So there's kind of the macro answer. And then there's the tasks of the dingy. So the macro answer is I kind of blend them all together. I've made sure that the people who work with me and who work under me at my business understand how important these causes are for me. And so I get them excited about the causes so that when I need to go do the things to work for those causes, they're very supportive and helpful and wonderful. And my assistant, for example, she will help me organize and make sure I'm on track with those things. And that is super great. Also my family is as dedicated to these two organizations as I am. And so if I say, hey, kid, I need an extra volunteer this weekend for this thing for which with wings, he'll go with me and do it. And so it's as good as a family. But then the micro is how do you get through each day? I'm really big on time blocking. I'm a real nerd on my schedule. I've had a kind of uber discipline myself on my schedule. So I actually have right now, I have up on my computer, an app called Rescue Time that will help you to time block. And it will tell you how much time you actually spent working today, as opposed to screwing around today. I hope this is work. I hope it's telling this is work. So I actually go in and designate like whenever I'm like, oh, my own podcaster, like on this podcast, that yes, that is work time. You can you can designate that. Yes. Thank God. So I think time blocking is the most magical tool that anyone can use to control their schedule. So essentially what that is, you just look at your schedule for the week ahead and say that day that day and that day, nine to noon focused work, phone is off, slack is off or put away with the message thing, I'm going to be back at noon and you focus and you get through your list of projects and tasks and do the deeper work. And when you do that deeper work, I think that's when you really start to make breakthrough use in your business, really start to make money, get better focused. And anyone who's interested in more on that, I'm a huge fan of Cal Newport. He is a professor who is also a nerd about productivity. And he has some great books, deep work is my favorite. I love it. I love it. A great suggestion. I'm I've been, have I bought it? I don't think I don't think I use my audible credit yet. If I haven't, I'm going to be going that if not, I'm putting it on my wish list for next month, because I always admire people can be more productive with their time than me. Corporate life screwed me up, I swear it has. I want to know, in your journey, do you have a goal to set up your own philanthropic or have you set up a philanthropic charitable thing in Majigi for yourself? Or is that a goal of yours or am I spilling the beans or something? Because I saw that smile. So I have a really exciting project to that I'm working on that I'm actually going to do under the Halley's Heroes umbrella. So Halley's Heroes is this really cool organization started by a friend of mine and her daughter Halley, because Halley had diamond black fin in Nemia, which like three kids in America have at a time is super rare. And she had to have a bone marrow transplant. And so they help find donors for other people who need bone marrow transplants. They found like 200 donors, which is crazy. And then we also help to pay bills for families who are dealing with cancer and other illnesses. And it's really tough to pay your bills when you're going through that sometimes. And then also for research. So they've already got their 501(c)(3) all set up. They've got their network all their social media. And we have a super exciting idea on how to raise more money for pediatric cancer research. So looking to launch that next fall, I'm psyched because it's like they did all the hard work for me. I just have to do the marketing part. I love it. Very excited. Please keep us, keep us abreast of that because we would love to support that here at the show as well. It goes to a great cause. Kids should not have to deal with cancer. We should eradicate that to the most we can. I want to talk about investing in oneself because it's super important. You wouldn't be here where you are today if it wasn't for that. And it's important for personal growth and professional. Can you share a pivotal moment in your journey where you prioritize that self-investment and how it possibly impacted your career, could trajectory? Words are hard today. Okay, so this is the most unfun example of self-investment ever. So just get ready everyone because this is not what anyone ever wants to hear. When we launched River Bend, it was about six and a half years ago, we had four people. I wrote the appeals and did the client work. I had an analyst who's still with our company who's now at our director of ops. She would do all the research. I had an admin who would set up the client accounts and I had my partner who was sales. That was it. And so I worked 70, 80 hours a week. No one wants to hear that because no one wants to work 70 or 80 hours a week. My family was so supportive. We figured it out. We figured out when I could work that it wouldn't negatively impact them. So we would still have family time. So we would still do the things that we needed to do. But we either outsourced everything we could outsource or the kids did more chores than my husband did more of the stuff that I usually did so I could get this business going. So it was this, okay team, what can we do together? So the family doesn't fall apart and we don't hate each other. But I can launch this business because we really believe it's going to take off. And it worked. And so part of that investment was paying for a housekeeper, paying for a meal delivery service, paying for some of these things that just no one had time to do. But then also put my head down and working that number of hours. And I know it sounds like torture, but we never would have had the business we have now without it. And now I work like a normal person. How long did it take do you feel? Because instead of investing time, you kind of shortcut your way to success quote unquote. Because from what I've learned from interviewing 500 plus entrepreneurs, you either spend time to get the success or you can spend money getting the success. And if it's in personal life or in business, it's the same thing. So in your business, you, like you said, you spent some time, but also you tried to outsource. So you did that duality. But also you did that in your personal life as well by, you know, this month we're ordering from meals on wheels or whatever the delivery service is that's bringing food to your door. And also, you know, like a housekeeper that comes in once a month to do the big mom clean if you will because mom can't do it because mom's exhausted from pulling 80 hours a week. I like how also how you refer to your family as a team instead of just a family because that brings unity and together in a common goal more than a family. I like that. And it's great advice to outsource and put your head down to the grindstone if you want to be successful. How long do you feel were you doing those 80 to crazy hour days weeks? I would say six to eight months that I was working better than 60 hours a week, sometimes 80 or more. And it ebbed and flowed when the business came, we took it, we needed it. We did we invested money in the business, but part of our challenge is we're in an industry where there aren't a lot of people with expertise. And when we hire, we have to teach them our ways. And even when we hire people, we hire a lot of people who are ex Amazon employees. And so they have a great base of knowledge, but we still have to teach them how to do what we do. So there's a tremendous investment in those people. You can't just say, Oh, we're going to hire people. We're going to invest all this money in humans who know how to do this. They don't exist. We make them. So it wasn't really a choice. It wasn't like we can spend our way out of it. But like I said, totally worth it. I know my worst week. I still remember my worst week. I was up at two and three AM talking to clients at two and three AM because they because I gave them the choice, you know, you can wait and talk to me tomorrow at five or you can talk to me, you know, five in the evening, or I can talk to you after I finish my last appeal. They're like, no, call us. Doesn't matter what time. Geez, and now at least you're working relatively smarter hours and you have someone else doing those greater, annoying calls at any hours of a day. Yeah, I've, I've worked very much regular hours and we've also drawn a lot of boundaries for our team that they work regular hours as well. If we ever ask anyone, we do have clients who pay for expedited service. But if we let our employees choose, do you want to work this case? And if they do, we pay them extra. Do you want to work this weekend? And if they do, we pay them extra. And if no one wants it, we don't take it because I may have signed up to do those kind of hours to get a business going, but I own the business and get the benefit of owning the business. My team members did not sign up for that. Oh, I like that mentality in the boss. That's a great mentality to have and shows a clear distinction why you started the business. You can choose to do those crazy hours if you want to, but unless you pay your employees, they don't have to. I love that. I like that. Very clear. We are coming to the end of the episode. Leslie, I'm having a fantastic time. You've taught me so much already, but here's the final thing. I have your 10 year old self right beside me, a firecracker of an individual just like you are today. So I know there's no change there, but what is one piece of advice you would love to be able to pass back to your 10 year old self? Let go of the idea that how you plan your life is how it's going to go. And that's okay. I had all these plans in my head. And so many times I fought to keep the plans on track and even beat myself up when things were out of my control as though I should have magically made those things not happen. That is not life. You just have to kind of go with it. It's still with directions, still with passion and ideas of what you want, but just know it's going to deviate and that's going to be okay. I love it. I love that. Very simple to the point. It's okay to let go of the plan. Leslie, I'm going to jump off screen here. Please let my audience know where they can connect with you. If they are an Amazon seller in trouble or need some help where how they can connect with you, the floor, ma'am is yours. Well, thank you. So if you're interested in selling on Amazon, check out my book, the Amazon incubator, grow your business or hatch and do one. You can find it on Amazon, of course. If you're a seller who's got some challenges, reach out to us at riverbendconsulting.com. There's also a phone number right there on the site where you can call and talk to a real life human being who will help you out. And then I'm on all the social media. So look for Leslie Henssel, I'm on Instagram, LinkedIn, Facebook, all the places. I love to connect with young entrepreneurs, new entrepreneurs, folks, starting businesses and would love to talk to you. Leslie, thank you so much again for being on the podcast. It was a pleasure chatting with you. Hey, thank you. It's been a lot of fun. To my audience, as you know, you can check out the show notes down below to connect with Leslie. I'll make sure we have all that there. And if I can find that phone number, I'll put the phone number and link it and maybe do all that. I don't know. We'll see what can happen there. But for sure, you can connect to Leslie and Riverbend down in the show notes. Again, I want to thank Leslie for being here, sharing her story about going through everything and changing to pivoting to being an amazing now manager of a crazy sea over crazy business that she never thought possible. Thank you so much for your story, to my audience for listening and remember to always invest in yourself. [MUSIC] (upbeat music)