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Technically Legal - A Legal Technology and Innovation Podcast

Transforming Mobile Device Forensics: A Conversation with ModeOne CEO Matthew Rasmussen

Broadcast on:
09 Oct 2024
Audio Format:
other

This episode features Matthew Rasmussen, Founder and CEO of ModeOne, which is an app that provides targeted smart phone data discovery. Matt discusses his journey from a psych major waiting tables to landing a job in eDiscovery in its earliest days-- a job that ultimately helped him land jobs in BigLaw for multiple firms running their litigation technology departments. It was when he was working for O’Melveny & Meyers when he had his "light bulb moment" that led to the creation of ModeOne, a solution addressing the challenges of efficient data collection from mobile devices.

Matt explains how ModeOne works, its benefits over traditional digital forensic collection methods, and how it addresses concerns about evidentiary defensibility. He also highlights the various use cases for ModeOne beyond litigation, including internal investigations, HR matters, and compliance. The conversation delves into ModeOne's development, its unique approach compared to competitors, and its future roadmap, including internationalization and integrations with other platforms like Relativity.

Learn more about Matt.

Key Discussion Points:

  • [0:39] Matt's unconventional path to eDiscovery

  • [3:35] The "light bulb moment" that sparked the idea for Mode One

  • [9:02] How Mode One works and its advantages

  • [11:36] Addressing evidentiary concerns and gaining credibility

  • [19:19] Expanding use cases beyond litigation

  • [22:48] iOS and Android certification process

  • [23:31] Apps and data supported by Mode One

  • [25:18] Mode One's built-in review tool and Relativity integration

  • [28:04] Future roadmap and upcoming features

 

[Music] This is Technically Legal, podcast about legal technology, innovation in the legal industry, and the impact tech is having on the law. I'm Chad Maine, the founder of Legal Services Company Percipient, and on today's show, I have a conversation with Matthew Rasmussen. He's the founder and CEO of Mode 1. That's an app that allows users to do targeted smartphone data discovery. [Music] Way back in the early 2000s, Matthew Rasmussen was pursuing a psychology degree in waiting tables at P.F. Chang's in Omaha. For some extra dough, a family friend offered him a job at a litigation support company, which at the time involved a wide work of the copy machine scanning and copying documents for the company's law firm clients. As we all know, paper soon faded out, and Digital Evans soon took over, which led to the advent of electronic discovery, aka e-discovery. For those who may not be familiar with e-discovery, it just means that it relates to information needed by attorneys in a discovery phase of litigation that's digital in nature. So, for instance, back in the old days, a letter might be used as Exhibit A in a deposition or in the courtroom, but now that letter is an email, and so it's collected and used as part of the electronic discovery process. Because Matt was gaining specialized knowledge and project management e-discovery, he was hired in a big law to help run their litigation support technology departments. He did that for over 10 years and ended up at O'Melvie Myers when he had his light bulb moment that led to the creation of Mode 1, which is we will hear as a solution addressing challenges for efficient data collection for mobile devices. Matt's light bulb moment occurred when he had delivered 800,000 plus row Excel file with text messages and other data collected from his cell phone. The attorney who needed the cell phone data was none too pleased, and that's when Matt started thinking about building an app that not only streamlined the digital forensic collection process, but also made it easier on users to come through the data that was collected. On today's show, Matt explains how Mode 1 works, its benefits over traditional digital forensic collection methods, and how it addresses concerns about evidentiary defensibility. He also highlights the various use cases for Mode 1 beyond litigation, including internal investigation, HR matters, and compliance. Matt also fills us in about Mode 1's development, its unique approach compared to its competitors, and its future roadmap, including integrations with other platforms. I was a psych major in college, and I was waiting tables at P.F. Chang's, so I'm from Omaha, and I had a family friend that was living in Florida who moved back to Omaha, and just the buzz around like all my family friends was that he'd moved back. He was like an ex-icon guy, was when a night writer, so he just started his own kind of paper scanning company in Omaha, and then I just needed a second job. So he was in my restaurant, I asked him, "Hey, I need some hours in the morning," and he said, "Come on through." So I ended up doing like 6 a.m. shifts to be on a copy machine on a scanner, just ripping through hundreds of boxes of paper kind of thing, and then I got really lucky because we had a pretty major lawsuit that hit in Omaha. It was being represented by Bingham McCutchen out of San Francisco, and I worked with them for a few years on this project, and they ended up poaching me, and that's what kind of got me out in the Midwest there and got me into like coastal defense firm kind of stuff, and that's where my defense firm kind of experience started. When you say they poached to what they saw, they liked working with you, you're doing good work to say, "Hey, maybe you should bring this internal, you can kind of have run stuff for us." Is that how it happened? Yeah, it was large scale. I think we were doing like outside of like e-discovery work we were doing back then too. It was like thousands of boxes of paper and all going out to San Francisco and all coming back, and it was just like a very large-scale matter that needed kind of specialized project management, and like randomly I had like two years of eye pro experience, which was like really high on the list for them. So it was just like all this new like scanning workflows were new, e-discovery was just coming out, you know, eye pro was new on the block, concorns was really hot back then, and so they were looking for people like if you're in a law firm, you're just so specialized with like the current tools that you have, and you're like kind of pigeonholed into what clients you support. And so as these cases started getting bigger, they knew that they needed to kind of bring in somebody that had a little bit of that experience, which was wild because I was 21, 20 at the time. So like they were kind of leaning on me to have like this large scale kind of experience, and it was great. Like I was able to kind of fulfill that and kind of excel my career that way, but that's what kind of brought me over is I had that experience for large scale matters that they just didn't have internally. What year was this? This was 2006. Wow. It makes you or you were there at the forefront. And then so I believe if I have the chronology, right, you go to United Lex, but ultimately you end up in Melbourne. You know, I have that, right? So I was at a lot of legal/focus all the way to 2006, left in 2019, I had Lex left in 2014 for a malverny left in 22 to do a whole not one thing. So mode one that the genesis was, if I understand correctly, why you you're working at Omelzany one day you bring, which still a lot of times the case, a spreadsheet of text messages and SMS data that's eight million pages long. The attorney's going, I had this is unworkable. That's kind of the genesis of mode one. Were you thinking about a solution before that, or was that really the light bulb moment? The light bulb moment came in when I did a, I had one like SVP, like it was an entertainment exec, and I needed select texts from his phone. And he came close to swinging on me. He was super, super upset. But I was collecting his whole phone. That was my light bulb moment because I kind of gave him the script. We've all given our custodians ham on your side. I'm collecting all your data. I'm not looking at all your data, but this is what we need to do to defend you. He just had like a ton of good pushback, right? Like, well, why do you need my photos? Why do you need these other things? And that was my light bulb moment because I was just like, dang, like I've had this conversation with dozens of custodians in the past. And they all just kind of caved to the pressure of the litigation or the pressure of the client and things like that. And this guy just wasn't. And it really kind of made me think, like, holy crap, if this was me in his seat, I also wouldn't want him collecting all my texts and all my photos. And so that was kind of the genesis of like, okay, now I need to figure out, is this truly the way it needs to be done? Like, do we have to get a full image off the phone to parse through it? Or can we talk to the phone in a more intelligent way? And then we just kind of cracked the code there. And what year is this? Because I know you launched the 2018 you stayed on Melanie for a while, but you launched 2018. Like, how much earlier is this you get in the data from the SPP's phone? That case was in 2018. I incorporated the company in 2018. Um, Omega was very gracious and allowed me to work on it in the off hours, right? And just kind of proof it out over time, not with client data, but just through my experience and stuff like that. And then we launched it full time, like where I wasn't one foot in either door in 22. So I was able to kind of work on it through 2018 to 22. So that three year spanner. When it was ready, did you beta test it with a Melanie cases? We did not as something that's actually kind of interesting. And it's something I've also appreciated. I think like when I first left, I thought that was going to be like the lowest hanging fruit. Oh, yeah. Old colleague, let's get them in here and everyone at home. Elvity's been like super supportive. They see the value in it, but it's also like, it's their reputation. If mode one doesn't do the thing, it says it is or doesn't have the brand recognition or the, you know, security certs and all that kind of stuff. So they've had a very, very high bar of what satisfies us being able to use the technology for their clients. And that's been great because we finally gotten that approved and we're moving through that. But like, depending on what client law firm is representing or the type of industry someone's in that info sec posture is different. And the caliber or the like the seniority of the role plays an important part too. So it's been really great because they've helped us kind of pressure test that over the over the last two years and really kind of have a good approach so that we can pull we can support a Melanie, but any of the MLOT 200, any of the fortune 500, it's been pretty cool. So let's go back to 2018. You got the idea, you get the permission from the firm to work on off hours. What was the first thing you did? Did you hire a dev shop or like, I did, you know, how did you build it? I was kind of in a unique situation because I've had, I mean, 40% of my experience in the industry has been vendor side, 60% on the law firm side. So I had like a very good understanding of like, how the sausage is made, how we interact with the custodian from a law firm's perspective. And you know, those kind of things. So I had a lot of creative control, a lot of like user input, a lot of buyer input. For the MVP, I ended up contracting with a dev shop just to kind of help us get the minimum viable product ready. We beta tested that for about six months. And then that's when we launched in that March of 22. I mean, I understand it takes a long time to develop an app. People think that, you know, AI, you can just make an app tomorrow, you're going to be on the market, but it's not how it works. But it did take three or four years. What caused that amount of time? Was it because you had to work on off hours or just because of you developing it? Why the timeframe? That's a great question. Part of it is just the amount of time I could dedicate to it. So off hours only. So that's, you know, half my throughput and I'm also not working six hours a night on it. The other thing was I bootstrapped the thing myself. So I didn't take on any investment money for it or anything like that. So there was also kind of just like a cash perspective of it. And I was able to keep tabs on the industry just to see are there other players in the space who are trying to tackle this problem. And no one was. So I didn't have like a sense of urgency. Like I had to get this done in nine months or I was going to get overtaken in the market or anything like that. So it was just a little bit more of a lighter pace just from a cash flows perspective. And just my my personal time I could invest into it week by week. Are you still bootstrapped or have you been out there looking for money? Like what's the what's the game plan there? So we took on seed investment just so I could, you know, leave the nest at Omelveny and do my own thing. That's the only equity investment we've taken. The company's done well enough that we're not taking on equity investment anymore. So yeah, thank you. I'm a bootstrap fan. I think I think many people they focus on just getting money and their valuation stuff. They don't think about the product like to see that it actually works because yes, I'm so much more leveraged later if you just wait, but yeah, totally, totally. So you launch in 2022, you go out and get some clients. Let's talk about the product itself for the listeners, walk through the process, explain exactly what's going to happen. If we use mode one to collect my messages for my phone or whatever it is on my phone you need. To kind of balance that like if you went through like kind of a standard workflow, right? We're using kind of law enforcement tactics and software to go and extract and seize everything from the phone and then parse through it. What we did is we've got a cloud based framework so we can remotely connect to any phone anywhere in the world in about 10 minutes. So we don't have to ship a kit. We don't have to ship a person. And so we connect with the custodian. It takes about, like I said, 10 minutes to an older phone. They pass a six digit code back to us to authenticate the transmission. Doing it on the phone. I assume they go to a website on the phone. Let me back up. So on the iPhone side, we use a little applet that runs on the custodian's laptop or desktop. Your iPhone will let Uber check your location or your contacts, but it won't let it send a text message or receive a phone call for you. Apple makes certain databases private. So we use a little applet on the iPhone side on the Android side. It sits natively on the phone. And that agent, whether it's on the Android or on the iPhone side, that gives us a six digit code. And then we can build an encrypted tunnel between that device and our cloud. Once that's established, whoever is the examiner, whoever is putting in the scope and collecting Chad's phone, we enter in custodian details, you scope what you want. So what apps you want within which date range you want. And now we've launched this in January, but we can even get as granular as you can declare names or numbers. And we can go through and just select those threads and attachments now. So there's some like front end scoping that gets done. That information gets passed to the phone, the phone interprets those instructions and then passes the data back. Lots of things happening in between there, but that's the really high level of how it works. By being able to do that, being remote, making sure that we're just grabbing app data, not the entire photo library or podcasts and stuff like that, it's gone. And so there are our standard or our average run times about 90 minutes end to end to get a phone collected. So if you kind of translate that to like current workflows or other process workflows at omelvany, I would anticipate a week and a half to two weeks to get phone data back from a custodian ready for review. And we can do that in a couple hours now. And on top of that, we can do it at scale. So we don't have to ship a laptop or anything and they can distribute in the cloud horizontally. So we had a client that did 318 phones in two weeks, right? Because we can have those 10 minute touch points and get all those things started, and then the system does the rest. So really trying to take out the labor out of it, trying to take the custodian pain points out of it. That's kind of the high level of how it's working. Another thing I'd like you to explain too, you know, one of the things we do work with a lot of in-house legal teams, and we'll help with the internal investigations and stuff. And usually when it's by time it gets out outside of council, you get this question. They say, oh, you got to get all the emails on the phone. Sure, sir. Get the emails off the phone. Explain how these devices actually store the data and where the email actually is and just what you are collecting. So a really good way to kind of draw a fence around that is apps that would be controlled by the corporate MDM, right? So like things like your O365, if you use Google for email corporately, your one drive, your teams, your Slack, all those apps sit on your phone. So I get to see that you use the app, but we're not pulling the data because it's not stored on the phone, right? It's stored in the cloud. So like Slack's a great example or O365 email would be an example or a good example. We don't want to go to the phone and like get into sub-encrypted layers and try and decrypt things and parse little pieces together. We would tell all our clients like that, you need to go to the source of the data. So go to your O365 environment, go to Slack directly, make those queries and get that data from there. The apps kind of serve as like a window into those cloud-based servers. And it makes sense why people get confused. I used my email on my phone. So there should be email there, but that's just not how it's stored or handled. They're really no different than your desktop either, right? You're just using a browser to get to your office 365 environment and grab that email, send that email, whatever. It's exactly right. When you opened up the process, you mentioned that historically it's been kind of a law enforcement type of process. We're using celebrate, Axie, and what have you to grab everything in the phone. You're doing either a logical or a physical copy device. Now from an evidentiary standpoint, I'm sure you're getting this pushback a lot because that's what people are used to. Like, well, I need more than just this targeted collection. I need everything if I get called on the mat in court. What are you telling people when you get that pushback, when you get that objection that, hey, maybe you probably don't. I always say that words with friends doesn't authenticate my text messages. I mean, if you look at the spectrum of used cases where we need to touch a phone, there could be an intellectual property leak or a criminal matter. I would be the first one to say we need to analyze everything off the phone, everyone in zero, every location thing, everything, right? But for people that push back on the defensibility of it, what we're able to show, so mode one is a certified Apple developer and Android developer. What we're able to show is that we're touching the right application files that we're validating and hashing that material, right? Because all your text message data is stored in a small SQLite database called sms.db, right? There's nothing outside of that that's touching other apps or your photo library or anything like that. We need to go access those things as well to authenticate the data. We're using like certified and approved protocols from Apple, and that gives us the validity and authority to say like, this is a true logical collection of the data. There's nothing outside of it. We're able to defensively show how that's being handled. We've actually had to go in front of the DOJ four times the SEC once and the FTC once to go through and actually walk through the process, how it's treating this data, how we can defensively target the data, that kind of stuff. So it's definitely a change in the viewpoint of the industry. I mean, even I five years ago was being told full images of phones are the only way to authenticate data. And just as I've gotten to learn more about it and we've dug in deeper, it's just, it's just not true. When we come back in just a couple minutes, map fills us in on how mode one was able to get around its customers reluctance to use the product because it was a new company. He also tells us why becoming an entrepreneur is in his blood and what's on the road map for mode one. I'm Chad Maine and you're listening to Technically We need to do more with less. That is the key takeaway nowadays from almost every survey of in-house counsel. But what if it didn't have to be that way? What if you actually could do more for less? By combining legal expertise and technology, Percipient enables legal teams to get more work done for less. Buried in contracts and sales is frustrated with turnaround time? We can help with that. Did you just get hit with a subpoena and reviewing a hundred thousand documents and files will tax your resources or cost you a small fortune in billable hours? We can help there too. Our team of legal professionals leverage tech and project management principles with the right amount of human oversight to deliver precise, efficient and cost-effective legal solutions. Whether it's legal operations and contract management support, subpoena compliance, or document review, Percipient is your partner in really doing more for less. Percipient Legal Services Powered by Technology Hey, we'll get back to the show in just a second. But if you work in the DFIR world, which is digital forensics and incident response, I definitely want you to check out mode one to see what Matt is building and learn more about all the stuff that he's been talking about in this episode. But I also want to tell you about custody chain. It's a new app designed to simplify the way you track and manage chain of custody when you're working in digital forensics. With the custody chain app, you can confidently secure your evidence and keep a clear audit trail and eliminate the hassle of the manual paperwork. If you want to be the first to know when it's available, head over to custody chain dot app and join the mailing list. That's custody chain dot APP. All right, let's get back to the show. You know, I was listening to your conversation with George Socha. One of the things, the objections you said you you run into and you actually already alluded to, it is, Hey, who's mode one? I don't know who you are. I don't want to use you. So has that changed? I hope it's getting better for you. Oh, yeah. Yeah. That did. What do you tell them? We kind of rounded a corner last November, December, where I think we were getting enough brand recognition and kind of awareness that it was more about, Oh, I've heard about them for a year. Let's take them more seriously kind of thing. We don't experience that much anymore. I mean, I definitely do. If we if we get into contracting and stuff, I'd love to be able to say like a car salesman, right? You can test drive the car, but this is the truck where I stand behind it. Like, this is a Ford. We don't have anything that's come out of ties like that. People still want to get into the details and kick the tires themselves and make sure it's doing what we say it's going to do. That's still kind of something that we're working towards on the credibility and brand awareness and being able to like compartmentalize and package that information for our buyers. But the sales process and just the reception of the technology and those kind of things is just, it's been great. We're not really running into a lot of pushback, being the new kit on the block anymore. That objection just cracks me up because a lot of times the interrogator has no clue about tech anyway. So they really don't like it. Yeah, don't give me I could talk for hours about that one, but I digress. So you had been in with support of both on the vendor side and law firm side for 20 plus years. Always had a boss. So was there something in you that also was driving you say, man, I don't want to boss anymore. I want to be an entrepreneur. If you know my family, that'd be my family's a long line of entrepreneurs. There are four kids in my family, including myself and three of us on our own businesses. And the fourth one works with me here. So it's just something from like my dad's side was super entrepreneurial. I think it's just kind of how we were raised on you can do the thing. You can do the process, but like what sets you apart, you need to do it better. You need to figure out a way to do it faster. And that kind of applied everything applied to chores, applied to sports, but it's really kind of evolved and manifested into how we're applying those life lessons, actual business. And it's just kind of a life training thing. Now that I think about it, the roles you had at law firms, we're kind of out for new, right? Because it's a tech stuff. You got to learn this stuff on the fly. It's not anything the lawyers know. They're expecting you to figure this stuff out like, Hey, I got all this electronic data. We need to figure out if it's evidence in the case. So that maybe did that satiate some of your desire to do your innate entrepreneurial driver. I don't think it's satiated me. I think it gave me a lot of like of a confidence boost to be able to lead conversations that way. But I think I've said this to a lot of people over the last year, where I'm at today, CEO here, founder and kind of carving our own path. Like, it feels like all the life events I've ever gone through have led me to this. Like, I feel very satisfied right now. I'm still like very hungry and continuing to propel things. But from the entrepreneurial itch, that part has been that's been a huge satisfaction for me just being able to be the owner of my own destiny here. Being as old as you are now versus being a CEO at 21 years old, you probably get to life experience is going to make you a better CEO, right? For sure. For sure. Right on the gate where your projects that your clients hired you for, were they typical e-discovery, litigation, discovery type of matters, or were you doing other stuff from the get-go? No, they were the typical litigation transactional stuff. I always joke that I would have sold you a hot dog if you would have paid me for it back in the day just to get cash in the door. I mean, there was little random stuff we would do too, but it was mainly transactional stuff. We got really lucky within our first year. We had two or three kind of institutional clients of ours that were, saw the value prop and were really, it was a longer sales cycle, but we're really like supportive of what we were doing. But I think that first year was really just kind of litigation service providers, law firms, that kind of thing. What types of projects you get into now? Because I know you've moved out of some other stuff like compliance, internal investigations. What other type of prevalent projects are you seeing? It's a weird thing. Our service is pretty ubiquitous to use case and industry. We obviously see a lot of antitrust and litigation work, but some of the things that surprise me, we see a lot of trusts and estates work out of Florida. A relative text to me that I'd get the house kind of stuff, right? We've got HR invagations where it's not a litigation. It's not going to outside counsel. It's a C level that has one day of text from one number to talk about. We talk about a contract, right? We can zero and grab that. There's other things for like departing employee work. We've got lots of clients who can't get data off of phones fast enough using the older tactics. I have a client that told me they have 1,000 phones sitting in a box in their office because they can't get the data pulled off enough with their current tool set. So if you think about that, if those are iPhones and let's just say they're $1,000 a pop, that company has a million dollars of hardware sitting in some random examiner's office, not doing anything, right? So it's a really weird way to say it, but anywhere there's a phone that we need to be accessing it, whether it's legal hold, data preservation, intro investigation, departing employee, HR investigation, compliance, any of those things, our tool set is so flexible, it can fit into every single one of those use cases. And so I think it's just been a great byproduct of what we ran into, but it just seems like if anyone's trying to interact with a phone, no one wants everything. They want really good scoping mechanisms to talk to the phone. So at the much broader spectrum of what we're supporting now. What's the biggest difference being on now, the software side versus your support side, where you're just kind of, I think I heard you say triaging, you try to triage problems with the software and the headaches that cause me versus the buck stops with you guys, you got to fix it. Like what? What's the biggest difference? What have you learned about how to cope with that? Two biggest differences. One is my Fridays are awesome. I no longer have productions that I'm doing at 10 o'clock a night. My nights and weekends are fantastic. But what's really been cool is kind of to my earlier point, we are certified developers with both Android and iPhone. And what's cool about that is we get all the OS updates early and the major updates we get about four to five months early. So when something's not working or we need to make sure it's operating the way we expected to, I actually get, I mean, the other tools don't have this kind of access because they've got exploits and they're trying to seize the data off the phones. They don't have the same amount of permissions and access there. Because we're able to do that, we have zero-day support. So if when iOS 18 rolls out, mode one will be supporting iOS 18 on day one, right? Where everyone else is kind of now seeing the reconfigurations and replugging in what goes where and it could take a couple of weeks or something like that. So there is a responsibility for us to make sure it's like operating the way it's supposed to in the correct manner in a defensible way. But what's cool is we get access to it before it hits the public. So we're not scrambling to make sure that we're compliant or that we're not missing anything. We could actually test QC and validate that we are. So it's doing great. I mean, it's definitely still a responsibility there, but there's no rush aspect to it. It's not like we're trying to hit this deadline. It's a very kind of easy workflow. It's been great. What is the process to become an iOS certified developer? So there's several levels, but after you sign up, there are a couple of rounds of interviews. Obviously, low hanging fruit is you have to have it done at street, registered company and things like that. So they probably have like six or seven boxes to check what our use case is, what the software does, that kind of thing. So I had to have an actual interview with somebody from you for that. And then they go through assess it and then approve it or deny it. There's several other levels of that that we're working towards, which is a much more kind of rigorous process and takes a little bit more scrutiny, but that's what we're working towards, but the initial step was a couple of months. Tell me the apps and the data that mode one supports that you can grab off these devices. So we really focused on messaging apps or the really core focus of what we do. We're also kind of working towards ancillary app support. So from a messaging standpoint, obviously text messaging, including iMessage or RCS, which is Android's encrypted messaging. So that's pretty obvious, but what's app? We chat line kick, fiber, hike, Facebook messenger, really the main ones we can focus on. We've got client feedback on to the ones called QQ and ones called kick cow. So we're working on integrations. The hair, there's always the possibility that a new app could emerge and it's just not something we can support. One that comes up all the time is signal, right? A signal is kind of that shiny fortress on the hill that no one's really kind of tackling or able to tackle. And that's because it's built specifically to be private to support that custodian privacy. And so while we're not doing that, we can at least declare that signal was installed on the phone. So maybe we have got 10 custodians and one has signal, right? Then we can talk to that custodian. Did you use signal for work? Yes or no? If it's a yes, then maybe that is a full forensic image we have to do, but that's on one phone, not. And so that's like the general messaging apps that we support. And then we also support things like your call log, your photo library, the notes app, location services, things like that. But again, all targeted by app. So if we select one, we don't have to collect the other by default. It's been pretty smooth. You mentioned that one of your white bulb moments was you had to search for specific text messages from a specific senator to a specific person. And it wasn't easy to do just before mode one. And to those ends, you've built a way to review these files, this data in mode one itself. How does that work? So once the data has been collected, we've built, hey, to use the word rudimentary, but it's just an early case assessment kind of filtering tool. It's not a responsiveness or privilege tool. I'm not running productions out of it. Just put yourself in the context that we've got a litigation. I'm looking for texts and WhatsApp. And let's say it's over a two year time scope, but we don't know the party. I wanted to be able to have like a landing page where we can filter on participants, we can do an early case assessment of the thread, actually look at the attachments, add search terms at date filters. So we just made a really easy viewer to kind of work with this kind of unique data type. It's not four corners of a document. It's just one big, long digest, right? So we built in some really easy tools and functionality to filter that data down. It's really easy because it's familiar to everyone. It looks like it's just on your phone. So the training's really easy. After that, once you've identified the 10, 20, 30 threads you want, then you select those specific threads and then you can export into whatever format you want. So being an e-discovery guy by trade, we made sure that we were compliant with all e-discovery tools that are out there, right? We've got the right structure of load files that don't need to be modified. There's a lot of different like settings in there that we can e-discovery nerd out about. And then the bigger thing for us is with a couple of our partners this year, we actually developed the first relativity integration where we can push this data straight into a client's rel 1 or rel server environment. And that's been huge as well because again, we're just trying to consolidate the amount of time it takes to get the data off a phone until we're getting to analysis. So by the integration that being put into place, now we've got our turnaround time in about three to four hours. And that's from requests to attorney review. So that's been pretty cool. That connection you have with relativity, is that being pushed into like the native format or SMF format? How's that being pushed? It's in relativity's our SMF format. We have an agent that sits in relativity. It talks to our clients mode one environment. And then it could be transmitting data back and forth. It's pretty sweet. That's a nice thing. It's real time, right? If you don't have to export it and then download it and upload it and do all that. We're literally just saving three, four steps and data transfers and which could be time consuming. I mean, because what that would be people don't realize is this transferring data isn't just pushing the button. It takes time. And that's one of the biggest minutes, this conception I think people have is like, it's called computer or you should push the button. It's there and I can look at it. No, somebody's gonna take days if it's big enough, right? For sure. My last case at Old Melvany, I had 12 phones for the same custodian. They were all pretty close to terabyte images. And then anytime I wanted to open up the reader to look at that data, I mean, just given the size of the image, that would take like 30 minutes for the reader to boot up, right? So I mean, even just that kind of stuff, you're just dealing with a ton of data now. So it's just, you know, takes time to chew through it. What's on the roadmap? What's the next feature you're working on? Next feature is going to be international regional support. So that will be ready by early Q3. So we're going to be able to deploy into any AWS region within controlled countries. So that's really close. That's been a huge client feedback piece. And then we'll be able to deploy within our own clients cloud tenants by the end of the year. So a lot of corporate clients like to have their data under their custody and control. They don't want it in a third party cloud. So we're really kind of working on ways to be able to support them in that. On top of that, right, we've got just like some major UI overhauls, we're rolling out about one new app a month. It's our current run rate. We organize that app priority list by client feedback, right? So like that participant filtering was a huge thing we got last year and we got implemented, you know, in January. So really just better ways to control the data, better ways to archive the data, better automations, integrations into other tools, HR systems, other e-discovery tools, things like that. We just want to be kind of the hub on the wheel, make it low touch points, make sure it's authenticated and validated, and then push it wherever you need to go. So those are the main things that we're going to be focusing on. We have a couple other projects starting looking on a little bit more covert, but we'll talk about those later this later this year. Talk to you next time. Yeah. Talk to you next time. Speaking of client feedback, if people want to get a hold of you, find more about mode one where you want to send them. Oh, yeah. I would love you guys to reach out to me. You can reach me at Matthew.Rasmason@modeone.io or you can reach out to us at modeone.io and just sign up for a demo. It'll be me and some of my partners kind of joining you for the call and I would love to unpack, you know, people's smartphone issues. And we'll post all this information and contact info on the episode page to Matt, appreciate your time. Hey, Chad, appreciate this, man. This was great. Okay, that's a wrap for today's episode. As always, we really appreciate you listening. If you want to subscribe, you can find us on most major podcast platforms like Apple, Spotify, Google, Stitcher, et cetera. Also, if you like us enough, I hope you leave us a favorable review. Thanks again for listening. Until next time, this has been technically leaving.