Archive.fm

Future Now: Detailed AI and Tech Developments

AI Lending Algorithms Show Alarming Racial Bias, Study Reveals

Broadcast on:
12 Oct 2024
Audio Format:
other

The news was published on Saturday, October 12, 2024. I am Eva, so get this. There's been this wild study about chat bots and mortgage applications and it's got everyone talking. These researchers at Lehigh University decided to put these AI helpers through their paces. And boy, oh boy, did they uncover some eyebrow raising stuff. Picture this. They took 6,000 sample loan applications, all based on real data from the 2022 Home Mortgage Disclosure Act, and fed them into these chatbots. Now, you'd think these computer brains would be all cool and logical, right? Wrong. Turns out they've got some serious biases tucked away in their digital noggins. Here's the kicker. These chatbots were way more likely to give black applicants the thumbs down compared to white folks with the exact same financial situation. And when they did approve loans for black applicants, they were all like, "Sure, but we're going to slap you with a higher interest rate." It's like the AI decided to put on its racist grandpa hat or something. The numbers are pretty shocking. White applicants had an 8.5% better chance of getting the green light than black applicants with identical financials. But wait. It gets worse. For folks with not-so-hot credit scores, we're talking 640 territory. The gap was even wider. White applicants were sailing through with a 95% approval rate, while black applicants were struggling to hit 80%. Now, you might be thinking, "Okay, but it's just mortgages, right?" Wrong again, these AI decision-makers are popping up all over the place. We're talking healthcare, education, and even the courts. It's like they're the new interns of the professional world. Except they're making some pretty big calls. On paper, it sounds great. These AI tools can crunch numbers faster than you can say approved, potentially saving companies a ton of cash. But here's the rub. They're like those magic 8 balls we had as kids. You shake them up, ask a question, and out pops an answer. But you have no clue how it got there. That's why they call them "black box" systems. It's all very hush-hush and mysterious. Now let's talk about why these AI systems are acting like they've got some old-school prejudices. It all comes down to the data they're fed. See, these systems learn from historical information and newsflash. History hasn't always been fair. So when you feed an AI a bunch of data that's got the fingerprints of systemic racism all over it, guess what? The AI starts parroting those same biases. Alright, let's dive into some historical events that'll make you go "Wow, we really messed up back then, huh?" First up, we've got redlining. And no, I'm not talking about that thing your English teacher does to your essays. This was a nasty practice that went down in the 20th century, and boy did it leave a mark. Picture this. You're a bank or insurance company, and you've got this brilliant idea to draw red lines on maps around neighborhoods where minorities live. Why? Well, to make sure those folks don't get loans or insurance, of course? Genius, right? Wrong. It was a huge discriminatory mess that screwed over entire communities for generations. These big wigs would sit in their fancy offices, puffing on cigars, and decide that certain areas were high risk, just because of who lived there. Didn't matter if you had a stellar credit score or a steady job. If you lived in one of these redlined areas, tough luck, buddy, you weren't getting that mortgage or that insurance policy. Now you might be thinking, "Come on, that can't have been legal." Well, surprise, surprise, it was. For decades, this practice was not only allowed but encouraged. It wasn't until the Fair Housing Act of 1968 that redlining was officially banned. But here's the kicker, even though it's been illegal for over 50 years, we're still feeling the effects today. Think about it. If your grandparents couldn't buy a house in a nice neighborhood because of redlining, they couldn't build wealth through property ownership. That means less money to pass down to your parents, and less for you. It's like a snowball effect of economic disadvantage that just keeps rolling downhill. And it's not just about money. Redlining affected everything from the quality of schools in these neighborhoods to access to health care and even grocery stores. Some areas that were redlined back in the day are still struggling with these issues today. It's like the ghost of discrimination passed is still haunting us. But wait, there's more. Let's talk about the wonderful world of employment before equal opportunity laws came into play. Imagine walking into a job interview and the employer takes one look at you and says, "Nope, we don't hire your kind here." Sounds like a bad movie, right? Well, it was reality for a lot of folks not too long ago. Back in the day, employers could, and did, openly reject applicants based on race, gender, or age. No beating around the bush, no fancy excuses. They'd just straight up tell you that you weren't getting the job because you were black, or a woman, or over 40. It was like discrimination was a competitive sport, and these employers were going for gold. You'd see job ads in newspapers that said things like white men only or no women need apply. Can you imagine opening up the classifieds today and seeing that? You'd think you'd accidentally time-traveled or something. But this was standard practice for a long time. And the effects of these practices? They're still with us like that embarrassing photo from your high school yearbook that just won't go away. Even though we've had laws against this kind of discrimination for decades now, many industries still struggle with diversity and inclusion. Think about it. If certain groups were systematically excluded from entire industries for generations, it's not like everything magically evens out the moment you change the law. It takes time for people to break into fields they were previously shut out of. To climb the corporate ladder to become mentors and leaders themselves. All right, let's dive right into the potential outcomes of AI's growing influence in financial services. The industries at a crossroads and things could go in some pretty interesting directions. First up, we're looking at the very real possibility of increased regulation in this space. Governments and watchdogs are starting to wake up to the risks posed by unchecked AI in lending decisions. It wouldn't be surprising to see agencies like the Consumer Financial Protection Bureau or the Federal Reserve stepping in with some serious guidelines. We might be talking about mandatory fairness audits or even limits on how much weight AI generated recommendations can carry in the final decision-making process. Banks and fintech companies could find themselves jumping through new hoops to prove their algorithms aren't perpetuating biases or unfairly disadvantaging certain groups. It's not hard to imagine a future where financial institutions have to submit their AI models for regular third-party audits. Kind of like how public companies have to go through financial audits. This could add a layer of complexity and cost to operations, but it might be necessary to maintain public trust. On a more optimistic note, we could see some really exciting developments in AI technology itself. The tech giants and fintech startups are likely already hard at work on the next generation of fairness-aware AI models. These wouldn't just be passive systems that try to avoid bias. We're talking about actively counteracting historical inequities baked into our financial data. Imagine algorithms that can identify and correct for things like the lingering effects of redlining or gender pay gaps when assessing loan applications. These models might become the gold standard in the industry, with banks competing to show they've got the most equitable AI. We could even see collaborations between financial institutions, tech companies, and civil rights organizations to develop open-source fairness tools. This could lead to a sort of race to the top in terms of lending equity, which would be a win for consumers across the board. But let's not kid ourselves. There's also a very real chance of some serious public backlash. As more stories of AI bias come to light, we might see a growing distrust of black box lending decisions. Consumers could start demanding unprecedented levels of transparency from their banks. Computer says no isn't going to cut it anymore. People will want to know exactly why they were denied alone or offered a certain interest rate. This could lead to some awkward situations for banks that have relied heavily on proprietary AI systems. We might even see a trend of people actively seeking out AI-free banking options, similar to how some folks prefer local credit unions over big banks. There could be a market for financial institutions that pride themselves on human-driven decision-making, even if it's less efficient. The banking world might have to grapple with a fundamental tension between the efficiency AI offers and the trust that comes from human judgment.