[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. \n\nPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.\n\nHere are some questions I asked Patti that you will benefit from by listening to her interview:\n\n1.\tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? \n2.\tHow do you switch from transaction-based to relationship-based outcomes?\n3.\tHow to turn challenges and mistakes into lessons that fuel your growth? \n4.\tWhat are the key components to set you and your team up to win? \n5.\tLet’s talk a bit about communication. Our clients are always talking to us; however, are we really listening? \n6.\tWhat's the role of collaboration for growth and market leadership?\n\nYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. \n\nSubscribe to get new episodes as they are released.\n\nYou can download Patti’s TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to \nhttps://pattimara.com/theaccountabilitycoach.\n\nMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team mem

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I’m the author of many books, including, Excuses Don’t Count; Results Rule, Live Life with No Regrets, No Excuses, The Guide to Stopping Procrastination, The Power of Visualization, My Gratitude Journal, the Work Life Balance Emergency Kit, and The Roadmap To Success with Stephen Covey and Ken Blanchard, and more.

Aim for what you want each and every day!

Anne Bachrach

The Accountability Coach™

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