[[:encoded, "Today we are going to talk about 7 Steps to Effective Communication that Gets Results.\n\nCommunication is everything in business and in all of our relationships. Honestly, how else would people communicate? In order to enjoy an agreeable business and personal discussion, the communication level has to be excellent. How does one communicate effectively? Simply put, say what you mean, say it clearly, and say it with respect. We are now going to talk about 7 steps to effective communication that produces results.\n\nThe more effective you can be with your communication the more successful you will be – personally and professionally. Communication can be extremely powerful in helping you or it can hurt you. Apply any or all of the seven steps we just talked about and set goals around enhancing your communication so you can experience even greater results in your business and personal life.\n\nTo help keep you focused on the activities that produce the results you want, subscribe to The Accountability Coach Blog at www.AccountabilityCoachBlog.com. Invest in the 30-day Self-study Course so you can begin achieving your goals in the time frame you want so you can have the life you want. Get started by going to: http://www.AccountabilityCoach.com/bw/30dayStudyCourse.php \n\nAim for what you want each and every day!"]]
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Aim for what you want each and every day!
Anne Bachrach
The Accountability Coach™
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(upbeat music) - Hello, and welcome to the Accountability Coach podcast, where we will discuss topics, ideas, questions, and issues related to having a totally balanced and successful life. This is Ann Backrack. Today we're going to talk about seven steps to effective communication that gets results. Communication is everything in business and in our own relationships. Honestly, how else would people communicate? In order to enjoy an agreeable business and personal discussion, the communication level has to really be good. So how does one communicate effectively? Simply put, say what you mean, say it clearly, and say it with respect. Let's talk about seven steps to effective communication that produces results. Step number one, establish trust. Some people naturally distrust other people because they do not know really what the other person's thinking. Therefore, the sooner that you can come out and say what you want, the sooner you can begin establishing trust. If you sense that someone is especially apprehensive, then you could go and try and reassure him or her that you're not a threat. As you can guess, this doesn't always work, so don't waste your time trying to change someone's mind or get them to trust you when they really just don't ever trust anybody. Instead, continue to be cordial and ethical and hope that your professionalism and consistency eventually wins them over, assuming you really want to win them over. There are some you may not want to win as clients or even have as associates. Trust is the single most important thing that has to happen for two people to really do business together or to have a really good relationship. The only proven trust building system that I know that's very effective for building high trust client relationships on purpose is created by my husband, Bill Backrack. Step number two, speak clearly and concisely. Speaking clearly can sometimes be a problem since not everyone actually takes the time to improve addiction or inward usage. For the best results, try practicing speaking in front of a mirror and recording yourself for playback. The last prerequisite is respect. Never disrespect someone that you just met. First impressions never really go away, so make an effort to present yourself in a confident and respectful business associate. If you have to say blah, don't say blah, blah. Step number three, recognize problems and communication. What are some of the most common barriers in effective communication? Well, for starters, there is language or a word usage. One cannot always assume that what sounds benevolent to you would strike others the same way. People can easily misinterpret or even distort a statement's original meaning. It's wise to avoid saying anything questionable that might confuse a listener or inadvertently provoke a negative reaction. Sarcasm and humor can also be difficult to get across. Humor should be fairly obvious and nothing to draw or someone else could easily take offense to a flippant statement. Step number four, learn how to use tone and body language together. In trying to improve your own communication, beware of a defensive posture or negative voice inflection. Once a person goes on a defensive, the conversation tends to spiral into oblivion. Make sure that you use a friendly and welcoming posture with open arms and a smile. If you sense yourself taking on defensive gestures or even resorting to a defensive tone, perhaps provoked by the other person, then eliminate those telling signs. Don't let emotion overpower good judgment. In fact, the misreading of body language and tone of voice is one of the most common problems in the breakdown of communication. Even if you are saying something agreeable, if you show physical signs to the contrary, your message and your honesty will come under suspicion. Remember that a negative and positive body language comes across in any language and in any circumstances. Number five, never assume anything. Assumptions are another common problem, whether they are self-fulfilled assumptions or merely assumptions that others see things in the exact same way that you do. Never assume. The fact of the matter is that most people do not see things, they want the way that you do, nor do they have the same feelings that you have. The less you assume, obviously, the better. This falls under the category of making sure that your communication is always as clear as possible. Step number six, recognize communication issues caused by technology. With the advent of new technologies also comes, new technology related barriers in communication. Sometimes messages can be misunderstood because of cell phone static. Additionally, when communicating by phone, it is common for people to use selective hearing, you know, hearing that they want to hear, which can also add to the problem. Other technology based communication problems might result from a lost phone message or ambiguous email messages. And lastly, remember that this form of impersonal communication usually does not allow for nonverbal clues, although virtual conferencing is an increasing trend. Other communication problems may result from keeping biases and stereotype groups of individuals based on their race sets, nationality, age, or religion. Remember that nothing is universally true of any kind of person. Every matter woman should be given the chance to prove him or herself based on efficient work. What cannot be denied, however, is that with more diversity in the office comes the possibility of major cultural differences and personality clashes. Sensitivity training has helped many in this regard. Number seven, learn how to talk business. If you are trying to get someone to open up, then try using open ended questions. When reviewing your own tactful manner, analyze how you approach people. Do you bully them with close to ended questions? Or do you ask them in a positive manner how the both of you can make necessary changes to perhaps get a project done, for example, and moving forward more efficiently and effectively. The more effective that you can be with your communication, the more successful you will be personally and professionally. Communication can be extremely powerful in helping you, obviously, or it can hurt you. Apply any or all of the seven steps that we just talked about and set goals around enhancing your communication so you can experience even greater results in your business and your personal life. My hope for our time together is that you got value and an idea or two that will help you be even more successful professionally and personally. You might be wondering what should you do next? Well, on www.accountabilitycoach.com, you have access to at least 11 free professional and personal development resources that you can take advantage of right now. Review the 30-day self-study course so that you can discover for yourself how to focus on your highest payoff activities that produce the biggest results in the shortest amount of time so that you can experience that feeling of true and total success and enjoy a fantastic quality of life. This 30-day program is effective and powerful and improving every area of your life in 30-days time. This program will change bad habits into habits that will lead you to achieving all of your personal and business goals. Aim for what you want each and every day. Until next time, make it a great day today and every day. Thanks for listening. (upbeat music) (upbeat music)
[[:encoded, "Today we are going to talk about 7 Steps to Effective Communication that Gets Results.\n\nCommunication is everything in business and in all of our relationships. Honestly, how else would people communicate? In order to enjoy an agreeable business and personal discussion, the communication level has to be excellent. How does one communicate effectively? Simply put, say what you mean, say it clearly, and say it with respect. We are now going to talk about 7 steps to effective...
