Phone Taps
You're Being Fined for the Cable Boxes
Take a deep dive into the stories making the news headlines across the world. The news agents. We're not just here to tell you what's happening, but why? From me, Emily Maitles. And me, John Sopor. With Global's award-winning podcast, the news agents dropping daily, covering everything you need to know about politics and current affairs. And the news agents USA. Listening to the news agents on America's #1 podcast network, iHeart. Open your free iHeart app and search the news agents to start listening. It's beginning to sound a lot like the holidays. The Roku Channel, your home for free and premium TV, is giving you access to holiday music and genre-based stations from iHeart all for free. Find the soundtrack of the season with channels like iHeart Christmas and North Pole Radio. The Roku Channel is available on all Roku devices, web, Amazon Fire TV, Google TV, Samsung TVs, and the Roku mobile app on iOS and Android devices. So, stream what you love, and turn up the cheer with iHeart Radio on the Roku Channel. Happy streaming! Make someone's holiday unforgettable with a Visio 50-inch 4K Smart TV, now just $2.38 at Walmart. Experience stunning clarity that brings movie marathons to life like never before. With Watch Free Plus built-in, enjoy free live and on-demand TV right out of the box. Plus, stream all your favorite holiday songs with the iHeart Radio app, whether it's a gift for a friend or an upgrade to your own setup. This 4K TV offers impressive features that still fit your holiday budget. Don't wait, get your Visio 50-inch 4K Smart TV at Walmart for just $2.38 today. Don't answer the phone, Elvis Duran, the Elvis Duran phone tap. All right, Garrett, what's your phone tap about today? Sarah wants to play a phone tap on her best friend Holly. Now, the two recently moved out of their apartment into a new one, and with that, you know, they have to shut off their cable and Holly's been in charge of the bills. So, the cable company's been nagging Holly to, hey, return your cable boxes, please, and they haven't yet. So, I'm going to start the call to Holly as the cable company, right? Looking for those cable boxes, and then Sarah joins in later. All right, where are our cable boxes? Today's phone tap. Let's listen and see what Gary does. - Hello. - Hi, yes, I'm looking for Holly Kumar. My name is Jim Cantone. I am calling from the cable company. - Hi, Jim. Before we get into this, I literally talked to like seven of your employees in the last few weeks. - Okay. - So, I really don't want to do this again. - Okay, well, I'm just calling to let you know about-- - No, no, no, no, no, no, I know why you're calling. I don't want to be woken up for this again, honestly. If you go back and look in your records, see that I'm not a customer anymore because I don't have your property. So, I just-- - Yes, we do see that, but we haven't received your two cable boxes that were supposed to be sent back to us last week after your change of address. So-- - Right, but what I'm saying, what I'm saying is that that's on you because I don't have them in my possession because my roommate returned them. So, it's on you to do the job better. And I know you're just like-- - Well, just to let you know, we haven't received them yet. Now, with that comes the charge of $500 per box that you have out so a grand total of $1,000 will be incurred by the end of the week if we have not received them. - Oh my God. - And then that will proceed every week to send the boxes. - You're literally, you are literally not listening to me. And I'm sorry, I know you're just like another minion calling me. I can't deal with this, bye. (phone ringing) Hello. - Hi, I'm looking for Holly. My name is Jim Jintuk. - I know who you are, Jim. That's why I hung up on you. - Oh, I thought we got disconnected, I'm sorry. - No, we didn't get disconnected. I hung up on you because I don't have your (beep) cable boxes and I am sick of wasting my hours of my life talking about this. - Okay, so-- - I need to not call me anymore. - I just need you to acknowledge the fact on voice recording that you understand that once we don't receive the boxes, the $500 per box charge will incur. - No, I'm not going to acknowledge that. - Do you concur? - Do you concur? - I do not concur because you're not listening to what I'm saying. I do not have your box-- - You should have concurred. So do you concur? - Okay, I don't concur. You can't charge me for something I don't (beep) have in my possession. It's ridiculous. - If you just simply just say hey, okay, I'll return them by days and that's totally fine. And then maybe we could talk to you about installing our new system into your new apartment when you do it again. - Oh my God, it's an expensive joke. I can't believe this is real life right now. I don't have your boxes. I'm gonna hang up on you again and I'm telling you now. - Hi. - Hello. - Hi, I'm looking for a Holly, my name's Jim Cantone. I'm Holly. - Hello? - So sorry, I was too busy having a dance party to talk about your cable boxes. I have to hang up now. Bye. - I don't have your (beep) cable boxes. - Hi, I'm looking for a Holly, my name's Jim Cantone. - No, I know who you are. - Hi, Sarah, why don't you call her and then three-way me in? I'll record it from this end, okay? - Okay. - What happened? Just please tell me if you were turning those cable boxes. (laughing) - I'm sorry, I thought they were underneath my yoga mat. - Oh my God, Sarah. - I'm sorry, they were underneath, I don't probably be fine with it. They were just underneath my yoga mat. - I didn't think I knew (beep) I can't believe they're in your guar. We have to (beep) return them. They're literally gonna charge us $1,000. You have $1,000? - No, I don't have money, but I mean-- - Of course they don't have money. - Return the damn boxes. It's not that I had, they were just sitting in the back of my car, but I was sure that I'd return them. Sarah, this is like (beep) can play, we're adults now. Like it's not that big of a deal. We can just-- - It is a big deal, are you kidding me? You who hates confrontation, I literally had to talk to these people eight times. - Hey, Holly. - Hello. - Holly, my name's Garrett from Elvis Duran in the morning show, and you just got a phone tap by your roommate, Sarah. - I returned the boxes, I swear. They're really returning. - Oh my God, Sarah! - It's not too soon. It's not too soon. Yes, we can really get lunch and I'll pay. Oh my God, I hate you, you bitch. - Bye. - The Elvis Duran phone tap. - This phone tap was pre-recorded with permission granted by all participants. - The Elvis Duran phone tap only on Elvis Duran in the morning show. (dramatic music) - Take a deep dive into the stories making the news headlines across the world, the news agents. - We're not just here to tell you what's happening, but why? From me, Emily Maitles. - And me, John Sopor. - With Global's award-winning podcasts, the news agents dropping daily, covering everything you need to know about politics and current affairs. - And the news agents USA. - They're eating the dogs, the people that came in. - Listen to the news agents on the iHeartRadio app, Apple Podcasts, or wherever you listen to podcasts. - It's beginning to sound a lot like the holidays. The Roku Channel, your home for free and premium TV, is giving you access to holiday music and genre-based stations from iHeart all for free. Find the soundtrack of the season with channels like iHeartChristmas and North Pole Radio. The Roku Channel is available on all Roku devices, web, Amazon Fire TV, Google TV, Samsung TVs, and the Roku mobile app on iOS and Android devices. So stream what you love and turn up the cheer with iHeartRadio on the Roku channel. Happy streaming. - Make someone's holiday unforgettable with a Visio 50-inch 4K Smart TV, now just 2.38 at Walmart. Experience stunning clarity that brings movie marathons to life like never before. With Watch Free Plus built-in, enjoy free live and on-demand TV right out of the box. Plus, stream all your favorite holiday songs with the iHeartRadio app. Whether it's a gift for a friend, or an upgrade to your own setup, this 4K TV offers impressive features that still fit your holiday budget. Don't wait! Get your Visio 50" 4K Smart TV at Walmart for just $2.38 today.
Holly moved into a new apartment, and the cable company has been hounding her to return the boxes they think she has. So Garrett calls from the company!