Austin Brawner is an Ecommerce business coach and the host of the Ecommerce Influence podcast.
About 5 years ago, he built a successful eCommerce growth agency and worked with a bunch of brands you’ve probably heard of like MVMT Watches, Pura Vida Bracelets, Blenders Eyewear, Kettle & Fire, Tecovas, and Four Sigmatic.
He has an intimate knowledge of what it looks like in the trenches of fast-growing DTC brands.
He also has an inside perspective on all the ways business owners sabotage themselves from building the lives they want — because he's done it to himself in the past.
In This Conversation We Discuss:
- [00:00] Intro
- [01:25] Chase and Austin had similar Ecom starts
- [02:08] Austin’s Ecommerce journey
- [04:27] Early marketing automation software
- [05:07] Brands that Austin worked with
- [07:39] Any automation is beneficial and profitable
- [09:23] Owned and retention vs paid and rented
- [10:01] Pushing to grow vs knowing what makes you grow
- [12:46] Being first is not enough
- [13:35] Negativity hurts your success
- [16:21] Mindset makes it easier or harder to work
- [17:07] A day in the life of Austin
- [19:56] Learning through books and other founders
- [21:16] Relationships and timelines
- [23:03] The 3 business lifecycle stages
- [24:38] Think like marketers, not manufacturers
- [25:47] Think first before outsourcing creative work
- [26:41] Sponsor: Electric Eye electriceye.io
- [27:01] Sponsor: Mesa apps.shopify.com/mesa
- [27:46] Sponsor: Gorgias gorgias.grsm.io/honest
- [29:12] Sponsor: Rewind rewind.io/honest
- [29:45] Sponsor: Klaviyo klaviyo.com/honest
- [30:32] The Effortless Growth Operating System
- [33:51] The EGO System is accessible through membership
- [35:00] Determining what you really want
- [36:03] Grow your business to a point
- [37:33] Making your growth simple
- [38:26] Ask better questions
- [39:07] Paint a clear picture of where you want to go
- [40:34] Focus on one goal at a time
- [41:14] Assemble your championship squad
- [42:33] Sticking to your philosophy
- [43:47] Circumventing processes lead to bad people
- [47:08] Raise the floor
- [48:00] Run an agency or an Ecom business?
- [49:04] Books that changed Austin’s life
- [50:41] Reverse testimonials
- [52:19] Where to find Austin
Resources:
- Unlock massive growth in your business without burning out brandgrowthexperts.com
- Convert more visitors into paying customers ecommerceinfluence.com
- Connect with Austin austinbrawner.com linkedin.com/in/austinbrawner
- Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine mikemichalowicz.com/profit-first
- Traction: Get a Grip on Your Business eosworldwide.com/traction-book
- Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future cameronherold.com/vivid-vision
- Who: The A Method for Hiring whothebook.com
- Double Your Profits: In Six Months or Less (Packaging May Vary) amazon.com/Double-Your-Profits-Months-Less/dp/088730740X
- Simple Numbers, Straight Talk, Big Profits simplenumbers.me/the-books
- The Brain Audit psychotactics.com/products/the-brain-audit-32-marketing-strategy-and-structure
- Scale your business with electriceye.io
- Download Mesa at the Shopify App Store apps.shopify.com/mesa
- Level up your customer support gorgias.grsm.io/honest
- Respond to any of Rewind’s welcome emails and mention HONEST ECOMMERCE to get 1 month free rewind.io/honest
- Get started with a free account at klaviyo.com/honest
- Subscribe to Honest Ecommerce on Youtube
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