Val Geisler is the Chief Email Officer of Fix My Churn, a team of specialists dedicated to keeping customers around longer through a better lifecycle and transactional email campaigns. In this podcast, we talk about the importance of looking beyond the list and remembering the human behind the email segments, providing a great email experience, and how to prevent your brand feeling like a vending machine. To learn more, visit: honestecommerce.co Resources: Val Geisler’s website valgeisler.com Fix My Churn’s website fixmychurn.com/ Fix My Churn’s The Dinner Party Strategy fixmychurn.com/tdps/ Visit gorgias.grsm.io/honest to get your second month free.