On this edition of the Predictable Revenue podcast, hosts Collin Stewart and Aaron Ross chat with Kyle Richless, Chief Conversation Starter (aka Head of Inside Sales, East Coast U.S.), at Axiom Law. Axiom Law is a large-scale New York-based firm providing tech-enabled legal, contracts and compliance solutions for enterprise clients.

Kyle is a reformed lawyer who had his love of sales unlocked while working for a startup during law school. Kyle was the first BDR in Axiom’s flagship New York office. A few short years later, he now leads a 15-person (and growing!) sales team that supports all of Axiom’s east coast markets.

Throughout this episode, Collin, Aaron and Kyle delve into the intricacies of recruitment and how to handle underperforming reps. Highlights include: Axiom’s niche and SDR quota structure (12:35), why talent is so critical and how to attract the right candidates (19:30) and keeping reps engaged (44:06).